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WARRANTY AND SERVICE
Standard Warranty Terms & Conditions
The warranty is for 12 months subject to contract.
In the United Kingdom servicing can be carried out either by a
GDC
service operative
or a
GAS SAFE REGISTER
operative. You must register your fire by calling our
telephone registration line on
0800 597 8500
.
It is also a requirement of the warranty that the fire has an annual service (every 12
months) in accordance with the installation and servicing instructions, performed by a
GAS SAFE REGISTER operative.
Our promise to you
If you experience a fault with your new fire, we aim to provide a safe and high quality
repair service supported by our dedicated national network of highly skilled
operatives. If your installer can’t resolve the problem for you, we will do everything we
can to get an operative out to you as quickly as possible. Nothing in this warranty will
affect your statutory rights.
Page 32
©
GDC Group Ltd. 2014
OWNER GUIDE
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