USEFUL TELEPHONE NUMBERS
General advice about gas and your gas fire:
VALOR FIRES TECHNICAL HELPLINE 08706 061 065.
To report faults or arrange for your fire to be serviced:
VALOR FIRES SERVICE 08706 090 081.
For sales or product information:
VALOR FIRES SALES 08706 061 067.
To order spares
Spare parts are available nationwide via the ‘interpart stockist network’. For
your local stockist consult Yellow pages under ‘Central Heating’.
CALLERS IN THE REPUBLIC OF IRELAND
Call 0044 8706 061 065
WARRANTY AND SERVICE
Standard Warranty Terms & Conditions
The warranty is for 12 months subject to contract.
In the United Kingdom servicing can be carried out either by a
heateam
service
engineer or a
CORGI
registered installer.
You must register your fire with
heateam
, the service division of Baxi Heating UK
Limited, either by completing and returning the registration card or calling our free
telephone registration line on
0800 032 72 44
.
It is also a requirement of the warranty that the fire has an annual service (every 12
months) in accordance with the installation and servicing instructions, performed by a
CORGI registered engineer. If you would like
heateam
to carry this out this service,
please call on
08700 60 30 60
.
Our promise to you
If you experience a fault with your new fire, we aim to provide a safe and high quality
repair service supported by our dedicated national network of highly skilled engineers.
If your installer can’t resolve the problem for you, we will do everything we can to get
an engineer out to you as quickly as possible. Nothing in this warranty will affect your
statutory rights.
Pa ge 4 4
©
Baxi Heating U.K. Limited 2007.
OWNER GUIDE
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