Page 39
Owner’s Manual - S42
ENGLISH
PROBLEM OBSERVED POSSIBLE CAUSE
CORRECTIVE MEASURE
Glass soots.
Flame impingement
on logs.
Check and adjust log position. Contact SBI.
Defective glass
sealing
Contact SBI.
Debris around throat
of main burner.
Inspect the opening at the base of the main burner. It is
imperative that NO material be placed in this opening.
Flame burns blue and
lifts off main burner.
Insufficient oxygen
being supplied.
Check to make sure vent cap is installed properly and free
of debris. Make sure that vent system joints are tight and
have no leaks.
Check to make sure that no material has been placed at
the main burner base.
