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EN
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Useful information
Useful information
C
C
Troubleshooting tips
Before calling a technician
Consulting the tables on the following pages may save you the trouble of calling a technician.
Problems
Possible causes
Solutions
The dishwasher does not
start
A fuse has blown or the
circuit breaker has tripped.
• Replace the fuse or reset
the circuit breaker.
• Remove all other
appliances using the same
circuit as the dishwasher.
The device is not turned on.
• Check that the
dishwasher is switched on
and that the door is closed.
Make sure the power cord
is properly connected to the
wall socket.
The water pressure is low.
• Check that the water
supply is correctly
connected and that the
water tap is open.
The dishwasher door is not
closed properly.
• Be sure to close the door
by engaging the latch.
The water in the dishwasher
does not drain
The drain hose is clogged or
kinked.
• Check the drain hose.
The filter is clogged.
• Check the pre-filter.
The kitchen sink drain is
clogged.
• Check that the kitchen
sink drains properly.
• If it is the kitchen sink that
is blocked, you will need
a plumber rather than a
dishwasher technician.
Problems
Possible causes
Solutions
Presence of foam in the
tank
The detergent is unsuitable.
• Only use a specific
dishwasher detergent
to avoid foaming. If
this happens, open the
dishwasher and let the
foam evaporate. Add 4
litres of cold water to the
dishwasher tank. Close
the dishwasher door,
then select any cycle. The
dishwasher will first drain
the water. Open the door
once the emptying phase is
complete and check that the
foam has disappeared.
• Repeat if necessary.
Rinse aid has been spilt.
• Always wipe up any spilt
rinse aid immediately.
The inside of the tank is
stained
A detergent containing dye
may have been used.
• Make sure your detergent
does not contain any dyes.
White film on the inner
surface
Minerals present in hard
water.
• To clean the inside of
the appliance, use a damp
sponge with dishwasher
detergent and wear rubber
gloves.
• Never use cleaning agents
other than dishwasher
detergent to avoid the risk
of foaming.
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