13
GB
PROBLEM
POSSIBLE CAUSE
SOLUTION
Motorised brush
not turning.
Brush roll is jammed.
Remove obstruction Follow
instructions on page 11.
Brush roll needs to be reset.
Turn the unit off and remove the
obstruction, then turn back on.
Brush roll is not installed correctly.
Remove brush roll and reinstall
following instructions on page 11.
Dirt pick-up is poor
or suction power is
weak.
Dust bin is full.
Empty dust bin.
Filter needs cleaning.
Follow filter cleaning instructions on
page 10 & 11.
Filter needs to be replaced.
Replace the filter. To purchase online
at www.cleva-europe.com.
Battery may be depleted.
Charge the battery as instructed on
page 8 & 9.
Dust bin is not installed correctly.
Check dust bin for correct installation
and ensure it is snapped firmly in
place.
Dust escapes from
vacuum.
Filter is missing or installed
incorrectly.
Check filter for correct installation.
Filter is damaged and needs to be
replaced.
Replace the filter. To purchase online
at www.cleva-europe.com.
Dust bin installed incorrectly.
Position dust bin correctly and snap
firmly into place.
Vacuum turns off
on its own.
Battery may be depleted.
Charge the battery as instructed on
page 8 & 9.
Brush roll is jammed causing
motor protection system activated.
Thoroughly clean the brush bar and
in the vacuum head. Replace the
brush bar if necessary.
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