9 Trouble-shooting
Display
Possible cause
Solution
U1 / E42 see instructions
SN XXXXX XXXXXX
▪
Overvoltage
▸ Acknowledge the message
by touching the button.
▸ Turn the power supply off
for about 1 minute and then
turn it back on again.
▸ Start a programme.
If the error appears again:
▸ Disconnect the power sup-
ply.
▸ Have an electrician check
the house installation.
If the error appears again:
▸ Note down the message in
full and the serial number
(SN).
▸ Disconnect the power sup-
ply to the appliance.
▸ Contact Customer Services.
▸ Inform the caretaker, the
owner of the appliance or
the property management
company.
Final airing
▪
The laundry is being
cooled down.
▸ No action is necessary. The
laundry can be unloaded at
any time as long as it is
then spread out to cool
down.
▪
A high ambient temper-
ature extends the cool-
ing-down phase.
▸ No action is necessary. The
laundry can be unloaded at
any time as long as it is
then spread out to cool
down.
▪
The temperature sensor
is dirty.
▸ Clean the temperature
9.2
Other possible problems
Problem
Possible cause
Solution
It is not possible to select
a new programme after
closing the appliance door.
▪
A programme was inter-
rupted.
▸ Touch the button.
▸ Select a new programme.
35
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