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9 Trouble-shooting
Problem
Possible cause
Solution
Traces of powder deter-
gent in detergent com-
partment.
▪
Damp or lumpy
washing detergent.
▸ Store washing detergent in a dry
place.
▪
Detergent compart-
ment was damp and
a delayed start was
selected.
▸ Wipe the detergent compartment
dry before adding the washing de-
tergent.
▪
Water flow pressure
is too low.
▸ Open water tap fully.
▪
Water inlet is scaled
up.
▸ Check water inlet and, if neces-
sary, clean the water inlet
filter (see page 26).
▸ Clean the injection nozzles above
the detergent dispenser drawer.
▪
The flap for liquid
detergent was used.
▸ Lift the flap for liquid detergent up-
wards and slide it backwards into
storage position (see page 15).
Traces of fabric condi-
tioner (softener) or wa-
ter left behind in the
fabric conditioner
(softener) compartment
▪
Siphon in fabric con-
ditioner (softener)
compartment is
missing or not inser-
ted correctly.
▸ Insert the siphon correctly (see
▪
The siphon or suc-
tion tube is clogged.
▸ Clean siphon and suction tube
Laundry is still dry after
programme has fin-
ished – no error mes-
sage.
▪
The demo mode is
switched on.
▸ Switch the demo mode off (see
9.3
Unsatisfactory wash results
Result
Possible cause
Solution
White residue on wash-
ing
▪
Despite intensive
rinsing, badly sol-
uble compounds in
the detergent
(zeolites) can be left
on the washing.
▸ Shake out or brush the wash
items.
▸ Wash the items again with just a
little washing detergent.
▸ Use a liquid detergent that does
not contain zeolites.
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