9 Trouble-shooting
9.2
Other possible problems
Problem
Possible cause
Solution
The programme dura-
tion is significantly
longer than indicated.
▪
Using too much
washing detergent.
Lengthening the
rinsing time.
▸ Reduce the amount of washing de-
tergent used next time.
▪
Large unbalanced
load in the washing
drum.
▸ Wash large and small items to-
gether to reduce the possibility of
unbalanced loads forming.
▪
Inlet water very cold.
Heating is extended.
▸ No action is necessary.
The washing has not
been spun or has been
spun insufficiently.
▪
The spin speed set
is too low.
▸ Increase the spin speed for the
next wash cycle (see page 19).
▪
Too unbalanced a
load in the washing
drum. The wash
items cannot be
more evenly distrib-
uted.
▸ Wash large and small items to-
gether.
The appliance vibrates
heavily when spinning.
▪
The transport lock
has not been re-
moved.
▸ Remove transport lock (see page
▪
The feet of the appli-
ance are not prop-
erly adjusted.
▸ Optimize the appliance set-up ac-
cording to the installation instruc-
tions.
▪
The load could not
be optimally bal-
anced in the wash-
ing drum. This is not
a malfunction.
▸ Wash large and small items to-
gether.
At the end of the pro-
gramme, the appliance
door cannot be opened
with the
button.
▪
The appliance door
is stuck.
▸ Press hard against the lock area
of the appliance door (i.e. front
edge of appliance door).
▸ Touch the
button.
▪
An interruption in
the power supply.
▸ Use the emergency door release
Water sounds are heard
at the end of the pro-
gramme when the
washing drum is turned
by hand.
▪
The water that the
vanes were filled
with to compensate
the unbalanced load
could not be com-
pletely drained be-
fore the end of the
programme.
▸ No action is necessary. The ex-
pelled water is automatically
pumped out and there are no neg-
ative consequences.
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