5
3.
Launch a Web browser, type in the IP address of the access point, and then press Enter. This
will open the Web User Interface of the access point. Verify that all the connection informa-
tion is correct for the network to which the access point is connected. If you cannot connect
to the access point, make sure all the connections are secure and correct.
My Wireless
MAX
g Access Point is not appearing when I scan for it with a wireless
adapter.
Possible Solution:
You may be on a computer that is physically too far away from the Wireless
MAX
g Access Point.
Try moving closer to the Wireless
MAX
g Access Point and repeating the scan procedure.
Possible Solution:
Connect your computer to the Wireless
MAX
g Access Point using a network cable. Open the Web
User Interface of the access point, click the
Wireless
tab, and make sure the
Broadcast network
name
checkbox is selected. If the Network name is not being broadcast, the access point will not
appear during a site survey scan. Disconnect the network cable and scan for the Wireless
MAXg
Access Point.
My Wireless
MAX
g Access Point’s Web User Interface is not responding, but I can
still access the Internet.
Possible Solution:
In your Web browser, make sure you are entering the correct IP address of the access point.
Possible Solution:
If your Web User Interface stops responding, unplug and then plug back in the power supply of
the Wireless
MAX
g Access Point. This will reboot the Wireless
MAX
g Access Point.
Possible Solution:
If you are still unable to communicate with the Web User Interface, press in and hold the RESET
button for five to ten seconds. This will reset the Wireless
MAX
g Access Point to the factory
default settings. If you made any personal configuration settings, you will need to make the
changes again or restore your settings if you created a backup file.
My computer does not establish a wireless connection to the Wireless
MAX
g Access
Point after I changed the settings.
Possible Solution:
In the configuration utility for your wireless card or adapter, ensure that you are connecting to the
correct Wireless
MAX
g Access Point by verifying the WLAN MAC address. The WLAN MAC address
is located on the label on the bottom of the Wireless
MAX
g Access Point. Ensure that the correct
Pass phrase and encryption option are being used. If you changed the settings in the configura-
tion of the Wireless
MAX
g Access Point, you must also change the settings of every Wireless PC
Card, PCI Adapter, or USB Adapter attached to this network. The settings of the Wireless PC Cards,
PCI Adapters, or USB Adapters must match the new settings of the Wireless
MAX
g Access Point.
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