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18
Windows XP
If you are using Dial-Up Networking, it may not be configured correctly.
Check your configuration and make sure you have the correct port selected.
Click Windows
Start
,
Control Panel
, and double-click
Network
Connections
. Double-click the description of the dial-up networking
connection, and select
Properties
. Make sure that the description in the
“Connect Using” box (under the General tab) matches the description of the
modem you are using. If it doesn’t match, select the proper modem
description.
Windows 2000
If you are using Dial-Up Networking, it may not be configured correctly.
Check your configuration and make sure you have the correct port selected.
Click Windows
Start
, point to
Settings
, and click Network and Dial-up
Connections. Make sure that the description in the “Connect Using” box
(under the General tab) matches the description of the modem you are
using. If it doesn’t match, select the proper modem description.
Windows Me, 98, 95, NT
If you are using Dial-Up Networking, it may not be installed or configured
correctly. Check your configuration and make sure you have the correct port
selected. Double-click
My Computer
, double-click
Dial-Up Networking
,
right-click the connection you are trying to use, and select
Properties
. Make
sure that the description in the modem box matches the description of the
modem you are using. If it doesn’t match, select the proper modem
description.
My modem is responding but is reporting a No Dial Tone message.
Possible Solution:
Make sure that you are using the power supply that
came with your modem. Other similar-looking power supplies may be of
different voltages, and in addition to possibly causing damage to the
modem, they may not allow the modem to dial out.
Possible Solution:
Your phone cord may not be plugged in or may be
plugged into the wrong jack on the modem.
Possible Solution:
Make sure the other end of the phone cord is plugged
into a working analogue phone jack in your home or office.
Possible Solution:
You may have devices between the modem and wall jack
that affect the quality of your phone line. If you need to connect other
devices to your phone line and want to ensure the best quality line for your
modem, connect the phone cord directly from the wall to your modem.
Possible Solution:
Make sure the phone line you are using is not a digital
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