___________________________________________________________________________
National warranty
conditions
In some countries the local laws
stipulate different warranty rules than
those outlined here. Please note that
these local rules only apply in the
country where you have purchased
your wing. Information about local
rules and conditions are available from
your local dealer.
International UP warranty
Warranty conditions:
The international UP warranty covers
material- and workmanship faults and
is valid for 24 months from the delivery
date. It can be extended for a further
12 months by letting UP do all service
and maintenance, including the two-
years compulsory check. Outside of
Germany and Austria UP-approved
service centres may perform these
checks.
The UP warranty covers the cost of
materials and workmanship on gliders
accepted by UP to fall under the
warranty. The UP warranty does not
cover damage caused by accidents, or
by changes made to the glider.
Likewise, parts that are damaged due
to normal wear and tear are exempt
from warranty coverage. Fabric colour
changes that do not influence the
behaviour or safety of the wing are not
covered by the warranty, and neither
are faults caused by the exposure to
solvents or salt water, or plain
incorrect handling of the wing.
For any warranty claim to be
accepted the following conditions
must be adhered to:
•
The rescue system was used
under normal circumstances and
was maintained according to the
instructions given by UP
International. Note that these
include instruction for the correct
packing, storing and cleaning
•
The rescue system was only used
in accordance with its DHV
certification
•
Only original UP spares have
been used, and only UP, or a UP
affiliate service centre, has
performed repairs or service jobs
on the paraglider
•
A complete, correct registration
card has been filled in and sent to
UP within 14 days of the
purchase. Note that you may also
register your rescue system via
the UP homepage www.up-
paragliders.com>service>UP
Product registration
UP reserves the right to refuse any
claims not honouring one or several of
these conditions. However, in some
cases an “ex gratia” settlement may be
offered.
Sending the UP
Profile 2 and other UP
products
The best way to send your paraglider,
rescue parachute, harness etc. to our
service team is in a stable box via post
or UPS. Enclose a note of what
requires doing (2 Year Check, repair,
repack etc.) and also your daytime
contact details. We will return your
equipment either by post or UPS.
Please indicate preferred method of
payment (either bank cheque or
C o d)/
Should you require any further
information about the services we
offer, please contact us at the address
and phone number below. We are also
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