Administration
A31003-S2030-M100-11-76A9, 01/2015
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OpenStage SIP V3R3 for OpenScape Voice, Administration Manual
administration.fm
Diagnostics
•
Download saved boot file
Normally, the boot file is saved only in the phone RAM. When the phone restarts in a con-
trolled manner, the boot file will be saved in permanent memory. These messages are in-
corparated in the syslog file (see
Download syslog file
underneath).
•
Download exception file
If an exceptions occurs in a process running on the phone, a message is written to this file.
These messages are incorporated in the syslog file (see
Download syslog file
also).
•
Download old exception file
The exception file is stored permanent memory. When the file has reached its size limit, it
will be saved as old exception file, and the current exception file is emptied for future mes-
sages. The old exception file can be viewed here.
•
Download upgrade trace file
The trace log created during a software upgrade.
•
Download upgrade error file
The error messages created during a software upgrade. These messages are incorporat-
ed in the syslog file (see
Download syslog file
also).
•
Download error file
All error messages the phone has created, according to the settings for the individual ser-
vices.
Additional log messages are issued for the following download scenarios:
•
Update has been allowed due to override flag being set
•
Whole part number is not recognised
•
Block 4 of part number is not recognised
•
Downloaded software does not have a hardware level included
•
Download dial plan file
If a dial plan has been uploaded to the phone, it is displayed here, along with its status (en-
abled/disabled) and error status. For details, please refer to Section 3.13.4, “Dial Plan” and
Section 5.5, “Dial Plan”.
•
Download Database file
Configuration parameters of the phone in SQLite format.
•
Download HPT remote service log file
Log data from the HPT service.
•
Download security log file
Log data from the Security Log Service.
By pressing
Submit
, the trace settings are submitted to the phone. With
Reset
, the recent
changes can be canceled.
The following trace levels can be selected:
•
OFF
: Default value. Only error messages are stored.
•
FATAL
: Only fatal error messages are stored.