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Tips and Tricks

Telephone Maintenance

• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.
• If the telephone is very dirty, clean it with a diluted neutral cleansing agent containing surfactants,

such as dishwashing liquid. Afterwards remove all traces of the cleansing agent with a damp
cloth moistened with water only.

• Never use cleaners containing alcohol, cleaners that corrode plastic, or abrasive powders.

Troubleshooting

Pressed key does not respond:

Check whether the key is stuck.

Telephone does not ring:

Verify whether you have activated "Do not disturb". If yes, deactivate the "Do not disturb" function.

For other problems:

First contact your administrator. In case of irreparable faults, you must contact customer service.

Contacts for Resolving Problems

If you encounter a problem that lasts longer than five minutes, contact your service personnel.

Содержание OpenStage 5 SIP

Страница 1: ...OpenStage 5 SIP OpenScape Voice User Guide A31003 S2000 U153 3 7619...

Страница 2: ...scriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provid...

Страница 3: ...ppointed by the government or the local authorities Proper disposal and separate collection of your old appliance will help prevent poten tial negative consequences for the environment and human healt...

Страница 4: ...e telephone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic equipment and the plastic casing Do not operate the telephone in damp...

Страница 5: ...e Telephone 11 OpenStage 5 SIP Control panel 11 Features 11 Programmable Keys 12 Standard Telephone Functions 12 Multiline Functions 12 Incoming Calls 13 Basic Functions 13 Answering a Call 13 Open Li...

Страница 6: ...Forwarding Busy Line 24 Call forwarding don t answer 25 Call forwarding unconditional 26 Making anonymous calls 26 Deactivating 26 Activating 27 Temporarily activating anonymous calling for the next c...

Страница 7: ...User Password 37 Function Keys 38 Selecting Function Keys 39 Country Settings 40 Audio Settings 40 Call Related Parameters 41 User Security Setting 41 Alphabetic Reference 41 Labeling and Documentati...

Страница 8: ...unit designed for voice transmission and for connec tion to a LAN Any other use is regarded as not prescribed Product Identification The characteristics of the telephone precise product name and seri...

Страница 9: ...symbols n Lift the handset t Replace the handset s Conduct a call o Enter a telephone number or code dd Enter the code u or v Press volume controls on the telephone Press the key Press the illuminated...

Страница 10: ...the FTP server A wide variety of features and programmable keys enable you to configure the OpenStage 5 SIP to meet most requirements Secure Voice Transmission Prerequisite To be able to use secure vo...

Страница 11: ...erts you to incoming calls at more than one location server based 1 2 3 4 5 6 1 You can make and receive calls as normal using the handset 2 Loudspeaker for open listening under the handset here not v...

Страница 12: ...aids and enhanced functions Repeat dialing Selected dialing Mute Last number redial Multiline Functions Some functions and features are only available to you if the administrator configured your tele...

Страница 13: ...nction Press the key The LED goes out the loudspeaker is deactivated Switching to Mute During a Call You can consult with other people in the room without the person on the other end of the line heari...

Страница 14: ...rhearing a conversation with a colleague in the same room Prerequisite You are on a call and the Hold key must be configured see Page 39 Press the Hold key The call is on holod The party on hold hears...

Страница 15: ...wer you will be called back by the first party Transferring with consultation Prerequisite You are conducting a call Press the Consult key o Enter the number of the second station to which you want to...

Страница 16: ...your telephone consult the administrator Press the line key The LED lights up p Enter the phone number n Lift the handset All the features described in this section are available for both single line...

Страница 17: ...s bed dials the ward number e g after a minute if no other number is dialed Selected Dialing You can store frequently dialed numbers to a function key There are two types of selected dialing Selected...

Страница 18: ...y you can place a request for callback Callback is a OpenScape Voice function and has to be programmed by service personnel Prerequisite The callback function must be activated n Lift the handset o En...

Страница 19: ...ation on hold You can also transfer the held call to a second station even if the party has not yet picked up the handset see Page 15 Start consultation Prerequisite You are conducting a call Press th...

Страница 20: ...up Deactivating the Ringer Off Function Press the Ringer off function key The LED goes out Accepting a Call The LED blinks n Lift the handset Activating Do Not Disturb Prerequisite The Do not disturb...

Страница 21: ...on keys Phone lock and Confirm are configured see Page 45 Activating the Phone Lock Function Press the Phone lock fuction key The LED lights up Deactivating the Phone Lock Function Press the Phone loc...

Страница 22: ...longs to a hunt group the OpenScape Voice routes calls for mem bers of your group according to rules defined by the administrator Hunt groups provide a simple way to distribute calls among a group of...

Страница 23: ...ey The LED lights up Your telephone cannot be reached within the hunt group Deactivating the Stop Hunt Function Press the Stop hunt function key The LED goes out Your telephone can be reached within t...

Страница 24: ...Line busy and Line free Precondition Your service personnel has set up a key for the function Busy switch line Busy for the hunt group Press the Make line busy function key The LED lights up Your tel...

Страница 25: ...mber if the handset is not picked up after a certain number of rings eight You can use the feature code to activate deactivate this function and define a forwarding destination Activating Lift the han...

Страница 26: ...party at the forwarding destination that the feature has been reactivated While unconditional call forwarding is activated calls forwarded while the line is in idle state are signaled by a brief ring...

Страница 27: ...one you can de activate this setting for the next call as follows Lift the handset j Enter the code see the table of codes Page 31 Z Wait until you hear the confirmation tone j Dial the phone number o...

Страница 28: ...tions is conceivable for example between shop floor and spare part storage Possible functions include Voice calling with variable input of member number Voice calling to a saved member number Prerequi...

Страница 29: ...that member s loudspeaker will immediately be established You can speak to the destination caller via your speakerphone Announcing the local phone number You can use this function in order for example...

Страница 30: ...n out of hours call function can be configured on one or more phones for this period For example if you hear one of the phones that has an out of hours call function configured ringing when the office...

Страница 31: ...t answer on Page 25 Call forwarding don t answer off Page 25 Call forwarding unconditional on Page 26 Call forwarding unconditional off Page 26 Making anonymous calls off Page 26 Making anonymous call...

Страница 32: ...d line Certain functions are only available for the prime line in order to prevent conflicts with the corresponding secondary lines of other multiline telephones Secondary line You can use the prime l...

Страница 33: ...eared down you can return to the first call by pressing the corresponding line key e g Line 1 Using the Direct Station Select key Using a set up Direct Station Select key DSS you can call the target t...

Страница 34: ...t Volume Prerequisite You are conducting a call u or v Adjust volume To raise or lower the volume keep pressing the keys until the de sired volume is set Restart the phone If the phone for any reason...

Страница 35: ...e relevant page Click this button to incorporate the changes into the current form This transfers the changes to the OpenStage 5 SIP Click this button to reset the changes in the current form to the f...

Страница 36: ...hone e g in the following format https hostname domainname If applicable confirm an advisory message of the browser with Yes The homepage appears Call up the user interface User Click here to access t...

Страница 37: ...confirm the new password The mini mum length set by the administrator is shown in the dialog Click a field in one of the interface images to obtain more information about the field User menu Change us...

Страница 38: ...38 Web Interface Function Keys Phone The possibility of programming a key may be blocked by your service personnel In this case the Edit button is deactivated...

Страница 39: ...ey Selected dialing function key Phone lock function key Repertory dial function key The possibility of programming a key may be blocked by your service personnel In this case you get the message Lock...

Страница 40: ...unction keys have been assigned the selected functions Country Settings Audio Settings Click a field in one of the interface images to obtain more information about the field Click a field in one of t...

Страница 41: ...the chapter Abbreviations and Technical Terms Append codes Append codes are control functions that are accepted at any position within the repertory dialing sequence The following options are availab...

Страница 42: ...penStage 5 SIP Country specific settings such as ringer or busy tone for example are configured with this option The following options are available for selection Argentina Austria Belgium Brazil Chil...

Страница 43: ...if you are using a dial plan programmed by administrator If the function is activated you have the choice of two settings Context Hot Keypad Context is the default setting When on hook dialing with t...

Страница 44: ...ed at any position within the repertory dialing sequence see Page 41 Page 39 Parameters for Selected dialing Enter the phone number for selected dialing here Page 39 Ringer volume Setting the ringer v...

Страница 45: ...lable at a second level Clears the current definition Confirm Tick Key Used to confirm entries Consult Transfer Transfer call with consultation Do not disturb Defines a function key for activating dea...

Страница 46: ...age 15 and or OpenStage Key Module 15 with the functions assigned to them or the saved numbers on them Labeling By hand Labeling strips are supplied with your OpenStage 15 and OpenStage Key Module 15...

Страница 47: ...ned with water only Never use cleaners containing alcohol cleaners that corrode plastic or abrasive powders Troubleshooting Pressed key does not respond Check whether the key is stuck Telephone does n...

Страница 48: ...ine 32 Location of the Telephone 4 M Make Line Busy 24 Malfunctions 47 N Nameplate 8 O OpenScape Voice Abbreviated Dialing Two Key Abbreviated Dialing 28 Making Anonymous Calls 26 OpenScape Voice Func...

Страница 49: ...rotocol 10 Telephone Location 4 Telephone Settings 34 Ringer Volume 34 Toggle Key 24 Types of Lines 32 Private Line 32 Shared Line 32 U User Support 8 Using Group Features 22 V Voice calling 28 Volume...

Страница 50: ...at a Glance Making Calls Either n p Or p when the called party answers n Making Calls Using The Line Key p n Redialing the Previous Number n p Accepting Calls Using The Line Key n Activating the Louds...

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