I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l
12
Park an exchange line call
Whilst on a call enter the park code.
Pick up a parked exchange line call
From any extension dial the call pick up code, you are re-connected to the original call.
Call Pick -Up
This feature enables you to ‘pick-up’ a call ringing on another extension. It will pick up the incoming
call with external calls always taking priority over internal calls.
If an extension is ringing this will connect you to the caller.
Call track ID
Each call made or received can be logged against a 3-digit number to keep track of every call to
individual clients. The Call Detail records will then show the customer ID for the call record. The
system administrator needs to set up the CDR service, and a 3-digit ID needs to be assigned to each
client.
Whilst on an external call enter the code, the ID number will be output with the CDR record.
Conference calls
This feature allows a conversation between three parties, two of which may be external numbers.
Add an extension
While on a call enter this code. The final recall press starts the conference.
Add an external number
The external number may be dialled after pressing
using any of the methods in the ‘Dialling
Outside Lines’ section on page 9.
Leaving a conference call
Go on-hook. If the other calls were both external numbers they will be dropped, otherwise the
callers are connected in a normal two-way call.
Removing last caller from conference
When on a conference call, press recall. The last person in the conference will be rejected, the other
party will be put on hold.
Talk privately to original caller
While on a conference call press recall twice, the first will eject the last party in the conference, the
second will bring the first caller back.
Data Protection
It is possible to prevent the system from sending warning tones or intruding on an exchange line call.
This allows an extension to communicate reliably with data calls from a modem or fax.
Using Data Protection may depend on whether the extension has several pieces of equipment
connected. In this case, you may decide per external call whether you want data protection (ad-hoc
data protection). You can also set an extension up with permanent data protection, this will stop
warning tones being heard over all future calls.
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on a call
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ext. no
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answer
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number
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answer
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