UniFi PLUS BOX, Часто задаваемые вопросы

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Existing unifi Home customers
25. I am an existing
unifi Home
customer, how
do I get the unifi
Plus Box?

Existing unifi Home subscribers can upgrade their plan to
enjoy unifi Plus Box. For the latest offerings, kindly visit
www.unifi.com.my

Customers who are subscribing to bundle plans without unifi
TV Pack can add on:
i) RM60/month for Ultimate Pack with unifi Plus Box.

However, if you already subscribed to any of unifi TV pack,
you have an option for additional unifi Plus Box as add-on.

Details as per below table:
Add On Description Price Contract
Ultimate pack
with unifi Plus
Box
Enjoy all
channels via
unifi Plus Box
RM60
monthly
24 months
unifi Plus Box Multi room
entertainment
with
additional
unifi Plus Box
RM20 for 24
months
24 months
26.
I’m using
30M bps VDSL
but having
trouble watching
unifi TV via unifi
Plus Box. What
should I do? 
We would like to inform that the unifi Plus Box is running as
OTT (over-the-top) box.

To enjoy the best streaming quality for 30Mbps VDSL, we
recommend you to connect your unifi Plus Box with a wired
LAN connection (port 1, 2 or 3). Kindly note that this wired
connection is still running on shared bandwidth with your
internet browsing.

It is also advisable to keep the number of connected devices
to the minimum to ensure you have sufficient bandwidth for
unifi TV streaming via unifi Plus Box.

If unifi fibre service is already available at your area, we highly
recommend you to upgrade to the plan that suits your
broadband needs.

However, if you are using the New unifi Plus Box, simply
connect via IPTV using Ethernet Cable to Port 4-TM Router (if
applicable) to enjoy uninterrupted unifi TV (Live TV and On
Demand) viewing experience.