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e) myunifi app - download from AppStore on iOS, Google 
PlayStore on Android and AppGallery on Huawei. 
 

 

However, unifi Plus Box  Add-on subscription is not available 
via Reseller. 

 

8.   

What are the 
minimum 
required internet 
speed for me to 
run the unifi Plus 
Box? 

 

For  best  streaming  quality,  we  recommend  a  minimum 
broadband speed of 30Mbps.  

 

 

To  ensure  better user  experience,  we  recommend  you  to 
subscribe to  unifi 300Mbps plan. To subscribe to  the plan, 
please visi

https://unifi.com.my

 

 
 

9.   

Can I subscribe 
to unifi Plus Box 
without 
subscribing to 
unifi TV service? 
 

 

We are sorry, you will  need to subscribe to  unifi Home  plan 
with unifi TV Pack in order for you to enjoy the unifi Plus Box.  
 
 

10.  

Is there a 
warranty for the 
unifi Plus Box? 

 

Yes, the unifi Plus Box comes with a warranty for a period of 
12 months from the date of installation. 
 

 

Please  visit 

https://unifi.com.my/tv/devices/unifi-plus-box 

for 

details of the warranty policy.  

 
 

11.  

I am a unifi 
Lite/Streamyx 
customer, can I 
also enjoy the 
unifi Plus Box? 

 

Unfortunately,  you  will  need  a  high-speed  broadband 
connection to enjoy a good viewing experience with unifi Plus 
Box. Hence, it is not advisable for you to take up this offering.   

 
 
 
 

 

NEW UNIFI PLUS BOX  

(Note: The service offerings, terms & condition will be the same as unifi Plus Box)  

 

12.  

What is the NEW 
unifi Plus Box? 

  Ne

w  unifi Plus Box is unifi TV’s latest media box (Android TV 

Box),  which  supports  both  WiFi  and  IPTV  connectivity 
introduced to maximise  the viewing  experience of our unifi 
customers, starting 1

st

 May 2022. 

 
 

 

Содержание PLUS BOX

Страница 1: ...l Cast Content from your smart devices to your unifi Plus Box 2 What is the technical specs of the unifi Plus Box The technical specs of the unifi Plus Box are as below Processor Quad core GPU OpenGL...

Страница 2: ...if you are already subscribing to any of the unifi TV Pack you have an option to add on unifi Plus Box Details are as per belowtable Add On Description Price Contract i Ultimate packwith unifi Plus B...

Страница 3: ...y the unifi Plus Box 10 Is there a warranty for the unifi Plus Box Yes the unifi Plus Box comes with a warranty for a period of 12 months from the date of installation Please visit https unifi com my...

Страница 4: ...New unifi Plus Box to TV Step 2 Paring remote with New unifi Plus Box Step 3 Connect Internet via WiFi Step 4 Connect VLAN600 via Ethernet cable Step 5 Setup Google Account accept Google s terms and c...

Страница 5: ...tween your router Port 4 and your New unifi Plus Box 3 Click on the unifi TV logo on the standard launcher to reopen the apps refresh session via WiFi connection 4 If the authentication process is suc...

Страница 6: ...tton and go to Settings Scroll down to Accounts Sign In then select Add Account and choose account type Google Follow the instruction guide on your TV screen to setup your Google account and continue...

Страница 7: ...4 months 26 I m using 30Mbps VDSL but having trouble watching unifi TV via unifi Plus Box What should I do We would like to inform that the unifi Plus Box is running as OTT over the top box To enjoy t...

Страница 8: ...uccessful order Note More info on unifi Plus Box Add on delivery via courier at section below unifi Plus Box Features Function 29 Is there any difference in the streaming quality between the current u...

Страница 9: ...owever there are three 3 essential requirements that must be fulfilled before you can enjoy the best of 4K quality i e a compatible 4K UHD TV 4K Android box and 4K UHD content At this moment unifi TV...

Страница 10: ...l 2 Press Down to select Lock Channel 3 Enter the Parental PIN 6 digits and press the Confirm button 38 Can I remove turn off the Parental Lock feature Yes you can To turn off the Parental Lock featur...

Страница 11: ...weareunifi Twitter helpmeunifi Email to help tm com my 41 My remote control is not responding intermittently responding What should I do First please make sure that you have paired your remote with t...

Страница 12: ...Preference About System update Existing unifi TV Customer 45 How do I sign in at unifi TV app in unifi Plus Box Launch unifi TV app and login using your existing unifi PlayTV ID and password 46 How do...

Страница 13: ...unifi Plus Box at the nearest SKYNET collection hub Check here for the list of SKYNET collection hub https www skynet com my branch However if you don t collect the box after 14 days for West Malaysia...

Страница 14: ...t should I do The unifi PlayTV ID will be sent to you via SMS upon successful order within 7 working days You can reset your password through your unifi PlayTV app from your mobile device by following...

Страница 15: ...xremote control and keypad from their TV screen 62 How does the QR scanner work Just download the latest unifi PlayTV app on your device mobile tablet or iPad downloadable from AppStore on iOS Google...

Страница 16: ...gin ID How do I enjoy the QR scanner function To enjoy the QR scanner function for unifi TV customer you need to subscribe or upgrade your unifi Home with unifi TV subscription OTHER MATTERS 67 Who do...

Страница 17: ......

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