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Troubleshooting
When you have this
problem...
Try...
I.can’t.get.two.cordless.
handsets.to.talk.to.an.
outside.caller.
Checking.to.see.that.there.are.not.two.handsets.already.using.the.conference.
feature.(see.page.38).
Making.sure.another.station.is.not.in.Privacy.Mode.(see.page.40).
Making.sure.both.handsets.are.registered.to.and.currently.connected.to.the.same.
base.(see.pages.14.and.15).
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The.answering.system.does.
not.work.
Checking.the.AC.adapter.connection.(see.page.9)..
Checking.to.see.if.the.answering.system.is.turned.on.(see.page.46).
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The.answering.system.does.
not.record.any.messages.
The.memory.may.be.full..Delete.some.or.all.of.the.saved.messages.(see.page.
48).
Checking.to.see.that.the.message.record.time.is.not.set.to.announce.only.(see.
page.45).
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The.answering.system.
doesn’t.say.what.time.
messages.were.recorded.
Checking.to.see.if.you.have.set.the.time.(see.page.3).
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Messages.are.incomplete..
The.incoming.messages.may.be.too.long..Ask.callers.to.leave.a.brief.message.
The.memory.may.be.full..Delete.some.or.all.of.the.saved.messages.(see.page.
48).
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I.can’t.hear.base.or.handset.
speaker.during.call.screening.
or.message.playback.
Adjusting.the.speaker.volume.on.the.base.or.handset.(see.pages.36.and.37).
Checking.to.see.if.the.call.screen.feature.is.set.to.on.(see.page.45).
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I.can’t.access.answering.
system.from.a.remote.
phone..
Checking.to.see.if.you.are.using.the.correct.PIN.number.(see.page.49).
Checking.to.see.if.the.touch-tone.phone.you’re.using.can.transmit.the.tone.for.at.
least.two.seconds..If.it.cannot,.try.using.a.different.touch-tone.phone.
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