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UT
D
4000 Digital storage oscilloscope communication control software
Operating
Manual and Installation Guide
Chapter 4 System Prompts and Trouble-shooting
4.1 System prompts
Time out prompt : Check the communication interface configuration. See whether the equipment is
properly connected and check software driver update.
ROLL prompt :ROLL will perform single transmission. Please carry out single refresh. Continue?
Are you sure you want to exit Virtual Instrument? A prompt to ask you if you wish to close the software.
4.2 Troubleshooting
1. If the system prompts you to check serial or USB configuration when you enter [Equipment
ON/OFF], take the following steps :
1
Check whether the oscilloscope power plug is properly connected.
2
Check whether oscilloscope ports match the communication and control software setups.
3
Check whether the cable connection between module and PC is in order.
4
Ensure the USB driver is properly installed.
5
After carrying out the above checks, restart the software and oscilloscope to continue operation.
2.
If you are unable to update the software driver, take the following steps :
1
Right click the box on your computer desk-top as shown in Fig 4-1 to activate the right-click menu
in Fig 4-2.
Fig 4-1 Fig 4-2
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