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7. Conclusion
In case you have questions, please feel free to contact ULVAC Sales Department.
Warranty
(1) The warranty for this pump (this equipment) extends for a period of one year from the date of
shipment.
(2) Any malfunctions or defects which occur under normal usage conditions during the warranty period
will be repaired free of charge.
Note, the warranty stated here is an individual warranty covering the pump. In addition, the scope of
the warranty coverage concerning repairs is limited to the repair and/or replacement of parts.
Normal usage conditions refer to the following:
a) Ambient temperature and humidity during operation: 0- 40°C, below 85% RH
b) Operation in accordance with the user manual
(3) Repair fees will incur during the warranty period for the following cases:
a) Malfunctions due to a natural disaster or fire.
b) Malfunctions caused by special atmospheric conditions, such as salt damage, inflammable gas,
corrosive gas, radiation or pollution.
c) Malfunctions caused by usage conditions that differ from those stated in the user manual
(performance specifications, maintenance and inspection, etc.).
d) Malfunctions caused by modifications or repairs carried out by a party other than the
manufacturer, or by a service company not approved by the manufacturer.
e) Malfunctions caused by noise (electric disturbance).
f) Malfunctions that occur when not using a rated power supply.
g) Malfunctions that occur when there is an abnormal rise in internal pressure due to the pump
exhaust outlet being blocked during operation, etc.
h) Malfunctions that occur, when the pump is damaged as a result of being dropped or falling, etc.
i) Malfunctions which are determined by the manufacturer’s technical personnel to be caused by
conditions that do not comply with the usage conditions for this vacuum pump.
j) Malfunctions due to the replacement of consumables.
(4) Disclaimer
a) We shall not be liable for any malfunctions of our products caused by the customer, regardless if
the malfunction does not fall within the warranty period, nor shall we be liable for any loss of
opportunity for the customer’s clients or for compensation for any damages to other products,
labor costs, production loss, transportation expenses and other related work.
b) We shall not be liable for any claims and patent infringements, including secondary damages,
filed a claim by a third party against the customer.
