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www.UltimaDentalSystems.com
Basic Trouble Shooting Guide
No water - Scaler/High-speed Drill
1. Check the water on/off toggle switch and make sure it is in the on position.
2. Check the water increase/decrease knob and make sure it is turned up.
3. Grab the 3-way syringe and check to see if you get water from the handpiece.
4. Inspect the water bottles. Check for air leaks around the water bottles and make sure their
secured tightly to the pressure head.
5. Squeeze the bottles to make sure they pressurized; the bottles should be rock hard.
If no water continues to be the issue, the problem may be more involved and may require a
professional dental equipment technician. Other causes of no water issues could involve the
blockage, failure, or damage of the water relay, control block, control block diaphragm, or the
distribution block.
To determine the exact cause of the issue and to schedule an in-office visit by a certified
technician Call Pro Repair Service: 1-800-645-6594. For all other general questions contact the
UDS Technical Support team: (888) 900-8584.
Please check with the local dental Repair Service or equipment distributor in your area if you wish
to schedule an in-office visit outside of the U.S.A.
