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www.UltimaDentalSystems.com
Basic Trouble Shooting Guide
Polisher
Fault Detected
Possible Causes
Solution
The prophy angle
does not spin
1.
The prophy is faulty or damged
2.
The gear dial is set to the incorrect
position
3.
The polisher motor is ceased
1.
Replace the prophy angle. The bearings on metal prophy
angles often go bad and need to be replaced. We recommend
using Crosstex disposable prophy angles to prevent costly
repairs (Part # UD0311).
2.
Make sure the polisher motor is set to the correct gear. If the
motor is set to the neutral position, the prophy angle will not
spin. (See Picture Below)
3.
Try oiling the polisher to break free the ceased motor. Watch
the instruction video at
The prophy angle
will not seat properly onto
the polisher nose cone
1.
Faulty or damaged nose cone chuck
2.
Prophy angle stem has broken inside of
the nose
1.
The nose cone chuck will need to be repaired or replaced.
Contact Ultima Dental Systems to send in your handpiece in
for repair and receive a loaner handpiece while you wait, call
(888) 900-8584.
2.
The prophy angle stem needs to be removed from the nose
cone chuck, this requires disassembling the polisher nose
cone. Contact Ultima Dental Systems to send in your
handpiece in for repair and receive a loaner handpiece while
you wait, call (888) 900-8584.
The polisher seems weak
and lacks power
1.
The pressure is not set correctly for the
polisher handpiece
1.
Polisher pressure should be between 40-50 Psi. Adjust gold
screw that reads HP 1 on the front panel if needed. When
adjusting, the pressure turn the screw slowly to avoid damaging
the control block diaphragm.
Gear Lines
Gear Indicator
Prophy Angle Indicator
Collar Up
Collar Down
