CUSTOMER SERVICE
MANUFACTURER:
Yuneec International (China) Co., Ltd.
Production Address:
East Zhengwei Road No.388, Jinxi
Town, Kunshan City, Jiangsu Province
Any information above might be changed due to the software update. For the latest documents, please check the official website.
DISTRIBUTOR:
US: Yuneec USA Inc.
Address: 5555 Ontario Mills
Parkway, Ontario, CA91764, USA
Tel: +1 855 284 8888
EU: Yuneec Europe GmbH
Address: Niklaus–Otto-Strasse 4,
24568 Kaltenkirchen, Germany.
Tel: +49 4191 932620
CN: Youyu (Shanghai) Digital Technology Co.,Ltd.
Address: B 15F, 461 HongCao Road,CaoHeJing
Software Building XuHui District, Shanghai, China
Tel: +86 400 8207 506
NCC Warning Statement
Without permission, any company, firm or user shall not alter the frequency, increase the power, or change the characteristics and functions of the original design of the certified
lower power frequency electric machinery. The application of low power frequency electric machineries shall not affect the navigation safety nor interfere a legal communication, if
an interference is found, the service will be suspended until improvement is made and the interference no longer exists.
CE Warning Statement:
Wi-Fi function of this device is restricted only to indoor use when operating in the 5150-5250MHz frequency range.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. The module’s
FCC ID and IC ID are not visible when installed in the host, or If the host is marketed so that end users do not have straight forward commonly used methods for access to remove
the module so that the FCC ID and IC ID of the module is visible; then an additional permanent label referring to the enclosed module: Contains Transmitter Module FCC ID:
2ACS5-SR24P; IC: 11554B-SR24P or Contains FCC ID: 2ACS5-SR24P; IC: 11554B-SR24P must be used.
COLLECTION AND PROCESSING OF DATA
Yuneec may collect navigation information such as GPS data to help improve our products.
We may also collect Depth Map information and Infrared Image information from your drone delivered to our service center for repair and maintenance service or any other service.
We may also collect other information such as device information, server log information, etc. We may also collect personal information used in registration if you choose to become
a registered user and any other information user provided to Yuneec.
We may also collect information which user send to other users, and the recipients and senders of such information.
We reserve the right to disclose your information if required to do so by law or in the good-faith belief that such disclosure is needed to comply with applicable laws, for example
in response to a court order, judicial subpoena, warrant or request from government, or otherwise cooperating with government agencies or law enforcement.
We also reserve the right to disclose your information that we believe in good faith is necessary or appropriate to: (i) protect ourselves or others from fraudulent, unlawful, or abusive
activities; (ii) take precautions against potential liability; (iii) protect the security of the Yuneec Apps embedded into or downloaded onto your drone or any associated equipment
and services; (iv) protect the legal rights of ourselves or any others.
Any information we collected maybe disclosed or transferred to an acquirer, successor or assignee as part of any potential merger, acquisition, debt financing or other activities that
involves transfer of business assets.
We may make the aggregated non-personal information of the users available to third parties for various purposes, including (i) complying with various report obligations; (ii)
marketing efforts; (iii) analyzing product safety; (iv) understanding and analyzing our users’ interests, habits, usage pattern for certain functionalities, services, content, etc.
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