15
of Tycon Systems, products may be returned either as repaired or re-
placed. If it is determined that there is no fault found (NFF) on a unit
within warranty, the customer will be charged $75 USD for testing time.
For products out of warranty, the standard NFF charge is $200. This
charge will be at the discretion of Tycon Systems. The RMA number is
valid for 14 days from date of issue. The product must be received by
the repair depot within these 14-days or the shipment may be refused.
Shipping and Damage Claims
All shipping damage claims are the purchaser's responsibility. Inspect
each shipment upon delivery and IMMEDIATELY report all damage, to
the carrier. There may be time limits and inspections may be required.
Phone: 801-432-0098