26
Troubleshooting Tips
How to Reset
27
Sound is
Distorted,
Unclear,
Intermittent or
has Static Noise
Replace the battery.
Make sure the tube and tip/dome are not
clogged. (Refer to page 20 for cleaning
instructions.)
Make sure the amplifier is clean and dry.
We recommend nightly use of a drying
appliance by Dry & Store to remove
moisture and prevent corrosion.
If you are near an electromagnetic field
(e.g. near a computer screen or fluorescent
lights), step away to see if the static clears.
Your Tweak may have a poor battery contact
or may not be set up properly. Call Tweak
Support at 1-888-815-3240.
How to Reset
After wearing Tweak for a while, you may decide
you want to try a different Amplification Profile than
the one you initially selected. However, if you simply
want more bass sound, remove the vented dome
tip and attach one of the closed dome tips instead.
This may resolve the issue and resetting is no longer
necessary.
Tweak may be reset by following these simple steps:
1
With a battery inserted, open the battery
door.
2
Press and hold
the rocker switch.
3
While still pressing and holding the rocker
switch, close the battery door.
4
Wait at least 14 seconds
, then release the
rocker switch.
5
Open the battery door.
6
When you close the battery door again,
Tweak is reset.
You may now proceed to select a new
Amplification Profile. See page 17.
Troubleshooting Tips
continued