TM
Turn of the Century
11
If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation or
wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, please
check the Troubleshooting section below. If a problem cannot be remedied or you are experiencing difficulty in
installation, please contact the Service Department: 1-877-459-3267, 9 a.m.- 5 p.m. Central time.
PROBLEM
SUGGESTED REMEDY
1. Fan does not start
1. Turn on wall switch, and check fuses or circuit breakers.
2. Check power supply wire connections to fan and switch wire connections in switch
housing.
CAUTION:
Make sure main power is turned off before entering canopy.
3. Make sure forward/reverse switch pushed completely up or down. Fan will not
operate when switch is in the middle.
4. Make sure that the wall switch is turned ON.
1. Make sure all screws in motor housing are snug, but not overtightened.
2. Make sure the motor screws which attach the blade arm to the motor are tight.
3. Make sure wire connectors in switch housing are not rattling against each other or
against the interior wall of the switch housing.
CAUTION:
Make sure main power is turned off before entering switch housing.
4. If using a light kit, be sure the glass shades are finger tight. Check to be sure light
bulbs are snug in sockets and not touching glass shade(s). If vibration persists from
glass, remove glass and install a 1/4 in. wide rubber band on glass neck to act as an
insulator. Replace glass and tighten screws against rubber band.
5. Using a full-range dimmer to control fan speed will cause humming noise from
the fan. To reduce risk of fire or electrical shock, do NOT use a full range dimmer to
control fan.
1. Ensure all blades are screwed firmly into blade arms.
2. Ensure all blade arms are tightened securely to motor.
3. Ensure canopy and mounting bracket are tightened securely to outlet box and
outlet box is mounted firmly to ceiling joist.
4. Switch one blade with a blade from the opposite side. Or balance the fan using the
balancing kit.
5. If blade wobble is still noticeable, interchanging two adjacent (side by side) blades
can redistribute the weight and possibly result in smoother operation.
1. Ensure the single-pin connectors from the switch housing are securely connected
to the single-pin connectors from the light kit -- blue to black and white to white.
2. Check for loose or disconnected wires in fan switch housing.
3. Check for loose or disconnected wires in light kit.
4. Check for faulty light bulbs.
CAUTION:
Make sure main power is turned off before entering switch housing.
1. Turn the main power off and back on again. Within 30 seconds, press and hold the
high and low speed buttons on the remote control at the same time for 5 seconds.
The LED indicator will flash 3 times. When syncing is complete, the fan will start on
the low speed.
2. Replace the transmitter battery with a new 12-volt battery.
2. Fan is noisy
3. Fan wobbles
4. Light does not work
TROUBLESHOOTING
5. Remote doesn’t
operate correctly:
