• FAULT FINDING
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PROBLEM
My Parent Unit will not
switch ON.
My Baby Unit will not
switch ON.
There is a continuous
beeping noise from the
Parent Unit.
An alarm beeps 3 times
every minute from the
Parent Unit.
I cannot hear anything
through my Parent Unit.
And/or its sound is only
intermittent.
Parent Unit is switched ON,
but the sound level lights
and audio are all off.
I hear a high-pitched noise.
Power Indication Light
on the Parent Unit is
blinking red.
Battery life after
charging is becoming
shorter.
I cannot hear the baby’s
sound clearly because
of static.
POSSIBLE CAUSE
The rechargeable battery supplied has
not been installed correctly.
The rechargeable battery may be below the
critical voltage to activate your monitor.
Mains power is not connected correctly.
Mains power is not connected correctly.
The Power ON/OFF Button is not being
held long enough.
Loss of contact alarm.
Low battery in the Parent Unit.
Volume on Parent Unit is set too low.
Units are set to Sound Activated
Monitoring mode.
Units are set to Sound Activated
Monitoring mode.
Units are too close together.
Volume is too high.
Low battery.
As with any rechargeable battery,
it has a finite life and may need
replacing.
Radio waves from other devices may be
affecting your monitor.
SOLUTION
Insert the battery as instructed within this booklet or the
Quick Start Guide. Once installed, place the Parent Unit on
charge and leave for several minutes before switching ON.
Place the Parent Unit on charge and leave for several
minutes before switching ON.
Check the power cable connections
(including wall socket).
Check the power cable connections
(including wall socket).
Press and hold the Baby Unit’s Power ON/OFF Button
until the Power Indication Light illuminates.
Make sure that the Baby Unit is switched ON.
Make sure the Parent Unit is adequately powered
and move it nearer to the Baby Unit.
Place the Parent Unit on charge.
Increase Parent Unit volume.
Refer to the Sound Activated Monitoring section.
Refer to the Sound Activated Monitoring section.
Move units apart.
Decrease volume.
Place the Parent Unit on charge.
Please visit our website for replacement parts.
www.tomy.eu
This product has Auto-Channel Selection feature. If
you experience static sound, place the Parent Unit
closer to the Baby Unit. If this does not solve the
problem, move your Parent Unit away from other
2.4GHz devices such as microwave ovens, wireless
phones or a wireless access point.
Q. I have measured the temperature of my baby’s room using another device and I get a different reading
than that on my monitor – why?
A. The temperature measuring device within your Tomy monitor is designed to give you an indication of the baby’s
room temperature to within a small tolerance of + 1°C or - 1°C. Other devices will also have a similar tolerance.
Q. Can I use my monitor abroad?
A. You can use your monitor in the country it was purchased and anywhere in the EU. Although your monitor may function
correctly in other countries, its operating frequency may affect (or be affected by) other devices and could be illegal. Tomy cannot
accept any liability for use outside of the country in which you purchased your monitor or the EU.
Q. Can my monitor coexist with WI-FI and other 2.4GHz devices?
A. Your Tomy SR Monitor operates on a 2.4GHz frequency using Direct-Sequence Spread Spectrum (DSSS) technology designed to
coexist with WI-FI and similar wireless digital equipment. However, if multiple 2.4GHz devices are operating in close proximity,
some interference is inevitable.
