Trouble-shooting
1. Check that the batteries in the remote handset are in
immaculate condition!
2. Check whether the caravan plug has been plugged into the
safety socket!
3. Check whether the caravan battery is in immaculate condi-
tion and is fully charged! Please note that battery performance
can deteriorate considerably at cold ambient temperatures.
4. Check whether the flat fuse (20 A) for the swivel-in motors is
OK. If the fuse is defective, check the swivel-in motor connect-
ing cables at the controller for possible short circuiting!
5. Perform a reset – approx. 10 seconds – (briefly disconnect
the battery, move isolating switch to „OFF” and then back to
„ON”, or remove and re-connect the safety socket)!
If the fault cannot be remedied, please contact your dealer or
the Truma Service department.
Synchronising the electronic control unit
with the radio remote hand set
The remote hand set and the control unit are synchronised
with each other in the factory.
If the control unit or the remote hand set is replaced, they
must be re-synchronised as described below.
1. Check the installation in accordance with the installation
instructions and ensure that the drive rollers are
not
applied.
Check that the battery is properly connected, check the condi-
tion of the battery and that a voltage of 12 V volts is present at
the control unit. Please ensure that the caravan plug has been
plugged into the safety socket.
k
j
c
a
2. Press the reset button (k) on the control unit and hold down
(red LED – j – flashes slowly), and after approx. 5 seconds the
LED (j) starts to flash rapidly. Then release the reset button and
press and hold down the caravan reverse button on the remote
hand set (c) within 10 seconds, simultaneously switching on
the remote hand set using the slide switch (a).
The remote hand set and the control unit are synchronised to
each other. After successful synchronisation, the red LED
flashes rapidly.
Manufacturer’s terms of warranty
1. Case of warranty
The manufacturer grants a warranty for malfunctions in the
appliance which are based on material or production faults. In
addition to this, the statutory warranty claims against the seller
remain valid.
A claim under warranty shall not pertain:
– for parts subject to wear and in cases of natural wear and
tear
– as a result of not original Truma parts being used in the
appliance
– as a consequence of failure to respect the manufacturers
instructions for installation and use
– as a consequence of improper handling
– as a consequence of improper transport packing.
2. Scope of warranty
The warranty is valid for malfunctions as stated under item 1,
which occur within 24 months after conclusion of the pur-
chase agreement between the seller and the final consumer.
The manufacturers will make good such defects by subsequent
fulfilment, i.e. at their discretion either by repair or replace-
ment. In the event of manufacturers providing service under
warranty, the term of the warranty shall not re commence anew
with regard to the repaired or replaced parts; rather, the old
warranty period shall continue to run. More extensive claims,
in particular claims for compensatory damages by purchasers
or third parties, shall be excluded. This does not affect the rules
of the product liability law.
The manufacturer shall bear the cost of employing the Truma
customer service for the removal of a malfunction under war-
ranty – in particular transportation costs, travelling expenses,
job and material costs, as long as the service is carried out by
an authorised Truma-Dealer.
Additional costs based on complicated removal and installation
conditions of the appliance (e.g. removal of furniture or parts
of the vehicle body) do not come under warranty.
Rollers carry 24 months warranty against manufacturing de-
fects. Take care to remove sharp stones from your tyres prior
to using your Mover.
3. Raising the case of warranty
In the event of faults, in principle the Truma Service Centre is
to be notified: Truma UK Limited, 2000 Park Lane, Dove Valley
Park, Foston, South Derbyshire DE65 5BG.
In other countries, respective service partners are available
(refer to address list). Com plaints must be specified. In ad-
dition, the correctly completed warranty certificate must be
presented or the Serial number of the appliance and the date
of purchase specified.
In order to allow the manufacturer to check whether it is a war-
ranty case, the end consumer must take or send the device to
the manufacturer at his own risk.
In instances of the device being sent to the works, dispatch
is to be effected by freight transport. In cases under warranty,
the works shall bear the transport costs or the costs of delivery
and return. If the damage is deemed not to be a warranty case,
the manufacturer shall notify the customer and shall specify re-
pair costs which shall not be borne by the manufacturer; in this
case, the customer shall also bear the shipping costs.
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