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How can I check how much recording space is available on my
memory card?
Message Centre will show you how much recording time remains on
your memory card, or you can check it using the „System informa-
tion‟ option from the handset main menu (see trueCall Reference
guide page 23).
When I plug my memory card into trueCall I hear the message
“Cannot record to memory card as it is write protected”
Each memory card has a white switch on its left hand side. If this is
in the backwards position the card is write-protected and trueCall
won‟t make any recordings on the card. Slide the switch forward and
re-insert the card (see diagram on page 8).
I would like to use my trueCall unit as just a call recorder and
answering machine
You can switch off trueCall‟s Intelligent Call Screening features and
use it just as an answering machine and call recorder. Go into the
setup menu, select the „trueCall Options‟ menu, then the Incoming
call management options menu and switch off Shield, Whisper and
Zap
&
Star
.
When I plug the memory card into my PC I see the message „Do
you want to scan and fix …‟
Your computer has detected a possible error on your memory card -
click „Yes‟ and your computer will check for errors and try to fix any
that it finds.
I would like to email a call recording to someone
You can find your recordings stored in your „My phone calls‟
directory, or one of the sub directories below this in WAV format.
I added comments to one of my recordings, but now they are
gone
Recordings are held on your computer in standard WAV files. If you
have edited these files using other audio editing software you may
lose the comments and bookmarks from your recordings.
A call recording cut off before the end of the call
If you make and take calls on phones plugged into other extension
sockets in your house and transfer the call between handsets, you
may, in certain circumstances, lose part of your call recording.
Frequently asked questions
