84
Others
1. Unable to connect the call and the “Call failed” error message appears on the screen.
- Ensure the IP address for the calling is correctly.
- Ensure the other end of your calling does not set their system to “Do Not Disturb” mode or pick
up the phone.
- Ensure you are not calling to a system that has already up to maximum call-in limitation.
2. Forget the administrator password.
- Please contact TRIUMPH BOARD technical support for assistance.
3. Unable to control the far end camera.
- Make sure the “Cam Ctrl”
icon is positioned on the screen you want to control. Press
“Far/Near”
button on the remote controller to switch to the desired screen.
- Make sure the far site has enabled the “Far Control of Near Camera” setting. To enable this
function, press “Home” button and got to Setting
│
System setting and then select
“Far control of Near Camera”.
4. TRIUMPH BOARD Video Conferencing System VC1 cannot detect the USB device.
- Unplug and plug the USB flash drive again and wait for 10 to 15 seconds for the system to
re-detect the new USB device.
- We do not recommend using an external HDD; it may cause system errors or recording
failures.
5. Cannot see user interface while connecting with VGA.
- Hold down the “Dual” key in the remote control for a while.
Remote Control Battery Safety Information
1. Store batteries in any cool & dry place.
2. Do not dispose used batteries in domestic waste. Dispose batteries at special collection points
or return to stores if applies.
3. Remove the batteries if they are not in use for long period of time. Battery leakage and
corrosion can damage the remote control, dispose batteries safely.
4. Do not mix and use old and new batteries.
5. Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or rechargeable
(nickel-cadmium).
6. Do not dispose batteries in a fire.
7. Do not attempt to short circuit the battery terminals.
