6
Troubleshooting
7. Do you have a splitter, switch or other device in between the
computer and transmitter, or in between the receiver and
display?
Tripp Lite’s HDMI over Cat5 extender kits were designed for
the transmitter to connect directly with the source computer, and for
the receiver to connect directly to the display. If you have a splitter,
switch, or other device in between, it should be removed from the
installation.
8. Check your cabling for any damage that may have occurred
during installation.
If a cable connector is loosened from pulling
through ceilings/walls or the cable jacket is damaged, causing the
wiring to be exposed, you will not be able to achieve maximum
performance.
9. Are the transmitter and/or receiver units located in an area that
exposes them to elevated temperatures?
If the product is
overheating, it will not function properly.
10. Make sure that the CH1 RJ45 port on the transmitter is
connected to the CH1 RJ45 port on the receiver, and CH2 is
connected to CH2.
If you have CH1 and CH2 connected, you will not
be able to get a signal.
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