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For answers to your questions, call 1-877-339-7505
TIP: Battery documentation for air travel can be found online at
https://www.travelscoot.com/air-travel-with-an-electric-
mobility-scooter.html.
At the Airport
At the security checkpoint you can usually bypass the waiting crowd by asking for assistance. Security may ask you whether or not
you can stand. To avoid being subjected to a body search, stand up, if possible, and walk the few feet through the x-ray frame. They
will perform a security check on your scooter. After you are cleared you can drive your TravelScoot to the gate.
At the check-in desk, remain seated so that an employee will understand that you have walking problems. Your attendant at the
boarding
gate will give you your “Gate Delivery” tags for your scooter. While you wait to board your plane,
be sure to listen for the
pre-boarding announcement for people with disabilities and families with small children. They are asked to board before the rest
of the passengers so that baggage handlers have enough time to store medical equipment and strollers in the luggage
compartment. Therefore, we suggest that you arrive to the airport early.
Once at the door of the airplane, lower your handlebars, remove the battery, and hand the scooter over to the baggage attendant.
Do not fold up your scooter or remove the seat assembly! Scooter components will get lost if not kept together. We suggest covering
the handlebars of the scooter with padding or the TravelScoot Travel Set to protect the controls from possible damage due to
careless baggage handlers.
International Air Transport Association (IATA) Lithium Guidance Battery Document
The following documentation consists of the most recent regulations relating to Airline Travel with Lithium-ion batteries. If you are
travelling by air, bring this manual with you or photocopy this page, as not all airline representatives may be familiar with the most
up-to-date battery regulations.
Air Travel Regulations
Regulations regarding travelling with a mobility scooter change from time to time. Below are the key points for air travel with a
battery powered mobility scooter:
•
The mobility scooter battery must not exceed 300 Wh.
•
One spare battery not exceeding 300 Wh. or two spares not exceeding 160 Wh may also be carried.
•
Batteries must be removed from the mobility aid according to the manufacturer’s instructions.
•
The battery must be protected from damage (e.g. by placing it in a protective pouch provided by the passenger.
•
Batteries must be carried in the passenger cabin.
•
The pilot-in-command must be informed of the location of the batteries.
IATA Lithium Battery Guidance Document Section 2.3.3.2 (excerpt)
Lithium-ion battery powered wheelchairs or other similar mobility aids for use by passengers whose mobility is restricted by
either a disability, their health or age, or a temporary mobility problem (e.g. broken leg), are permitted in air transport but subject
to the following conditions:
(a) the batteries must be of a type which meets the requirements of each test in the UN Manual of Tests and Criteria, Part III,
subsection 38.3;
(b) the operator must verify that:
(1)
battery terminals are protected from short circuits, e.g. by being enclosed within a battery container,
(2)
the battery must be securely attached to the wheelchair or mobility aid; and
(3)
electrical circuits have been inhibited.
(c)
the mobility aids must be carried in a manner such that they are protected from being damaged by the movement of baggage,
mail, or other cargo;
(d)
where a battery-powered or other similar mobility aid is specifically designed to allow its battery(ies) to be removed by the
user (e.g. collapsible)
