23
22
PROBLEM SYMPTOM CHECK THIS
REMEDY
No power
Low
batteries
Error
message
Display will not
light up.
Batteries are exhausted. Replace with new batteries
Insert the batteries
correctly
.
Replace with new batteries
Batteries are inserted
incorrectly.
Display is dim or
show
Batteries are low.
E 1 shows
E 3 shows
E 4 shows
EExx,shows on
the display.
A calibration error
occurred.
(XX can
be some digital symbol,
such as 01, 02,etc., if
this similar situation
appear, all belong to
calibration error.)
Retake the measurement.
If the problem persists,
contact the retailer or our
customer service
department for further
assistance.Refer to the
warranty for contact
information and return
instructions.
The treatment of the
measurement failed.
E 2 shows
The cuff is too tight
or too loose.
Refasten the cuff and then
measure again.
The monitor
detected motion
while measuring.
Movement can affect the
measurement.Relax for a
moment and then
measure again.
Relax for a moment and
then measure again.
The measurement
process does not
detect the pulse
signal.
Loosen the clothing on
the arm and then
measure again.
Warning
message
Relax for a moment.
Refasten the cuff and then
measure again. If the
problem persists, contact
your physician.
out shows
Out of measurement
range
Why does my blood pressure
fluctuate throughout the
day?
Is the result the same
if measuring on the
right arm?
Why do I get a different
blood pressure at home
compared to the hospital?
1. Individual blood pressure varies
multiple times everyday. It is also affected
by the way you tie your cuff and your
measurement position, so please take the
measurement under the same conditions.
2.If the person takes medicine, the
pressure will vary more.
3.Wait at least 3 minutes for another
measurement.
The blood pressure is different even
throughout the day due to weather,
emotion, exercise etc, Also, there is the
“white coat” effect, which means blood
pressure usually increases in clinical
settings.
What you need to pay
attention to when you measure
your blood pressure at home:
If the cuff is tied properly.
If the cuff is too tight or too loose.
If the cuff is tied on the upper arm.
If you feel anxious.
Taking 2-3 deep breaths before
beginning will be better for measuring.
Advice: Relax yourself for 4-5
minutes until you calm down.
It is ok for both arms, but there
will be some different results for
different people. We suggest you
measure the same arm every time.
This section includes a list of error messages and frequently
asked questions for problems you may encounter with your blood
pressure monitor. If the products not operating as you think it
should, check here before arranging for servicing.
AC adaptor is inserted
incorrectly.
Insert the AC adaptor
tightly.
TROUBLE SHOOTING
ABOUT BLOOD PRESSURE
