This section includes a list of error messages and frequently
asked questions for problems you may encounter with your blood
pressure monitor. If the products not operating as you think it
should, check here before arranging for servicing.
24
25
SPECIFICATIONS
TROUBLESHOOTING
PROBLEM SYMPTOM CHECK THIS
REMEDY
No power
Low
batteries
Error
message
Batteries are exhausted. Replace with new batteries
Insert the batteries
correctly
Replace with new batteries
Batteries are inserted
incorrectly.
Display is dim or
display
Batteries are low.
E 01 shows
The cuff is too tight
or too loose.
Refasten the cuff and then
measure again.
E 02 shows
E 03 shows
E 04 shows
Relax for a moment and
then measure again.
EE XX,shows on
the display.
A calibration error
occurred.
(XX can
be some digital
symbol,such as 01,
02,etc., if this similar
situation appear, all
belong to calibration
error.)
Retake the measurement.
If the problem persists,
contact the retailer or our
customer service
department for further
assistance.Refer to the
warranty for contact
information and return
instructions.
The measurement
process does not detect
the pulse signal.
Loosen the clothing on
the wrist and then
measure again.
The treatment of the
measurement failed.
Display will not
light up.
The monitor detected
motion,talking or the
pulse is too poor
while measuring.
Relax for a moment
and then measure again.
Follow the instructions in
user manual and measure
again.
“oUt ” shows
“E 12 ” shows
Out of measurement
range.
Failure of pairing up your
monitor with your mobile
device.
Please check below items:
-Bluetooth is ON.
-App Collector is ON.
-Both devices are within
the transmission distance
of Bluetooth.
Power supply
Battery powered mode:
2*AAA alkaline batteries (3V DC)
Display mode
Digital LCD V.A.45mm×33mm
Measurement mode
Oscillographic testing mode
Measurement range
Accuracy
Normal working condition
Storage & transportation
condition
Measurement perimeter
of the wrist
About 13.5cm-21.5cm
Weight
Approx.100g(Excluding the dry cells)
External dimensions
Attachment
Approx.86mmx66mmx22mm
2×AAA batteries,user manual
Mode of operation
Continuous operation
Degree of protection
Type BF applied part
Protection against
ingress of water
Software version
Device classification
A01
Internally Powered ME Equipment
WARNING: No modification of this equipment is allowed.
Pressure:
5°C-40°C within±3mmHg(0.4kPa)
Pulse value:±5%
Rated cuff pressure:
0mmHg~299mmHg(0kPa ~ 39.9kPa)
Measurement pressure:
SYS: 60mmHg~230mmHg (8.0kPa~30.7kPa)
DIA: 40mmHg~130mmHg (5.3kPa~17.3kPa)
Pulse value: (40-199)beat/minute
IP22: The first number 2: Protected against
solid foreign objects of 12,5mm Ф and
greater. The second number: Protected
against vertically falling water drops when
enclosure titled up to 15º. Vertically falling
drops shall have no harmful effects when the
enclosure is titled at any angle up to 15º on
either side of the vertical.
Temperature:-20°C to +60°C
A relative humidity range of ≤ 93%,
non-condensing, at a water vapour pressure
up to 50hPa
A temperature range of :+5°C to +40°C
A relative humidity range of 15% to 90%,
non-condensing, but not requiring a water
vapour partial pressure greater than 50 hPa
An atmospheric pressure range of :
700 hPa to 1060 hPa
