Transition Networks
SPOEB10xx-105 User Guide
33618 Rev. C
https://www.transition.com/
Page
14
of
16
Return Instructions
Send the defective product postage and insurance prepaid to the following address:
Transition Networks, Inc.
10900 Red Circle Drive
Minnetonka, MN 55343 USA
Attn: RETURNS DEPT: CRA/RMA # ___________
Failure to properly protect the product during shipping may void this warranty. The return authorization number must be
written on the outside of the carton to ensure its acceptance. We cannot accept delivery of any equipment that is sent to us
without a CRA or RMA number.
CRA’s are valid for 60 days from the date of issuance. An invoice will be generated for payment on any unit(s) not returned
within 60 days.
Upon completion of a demo/ evaluation test period, units must be returned or purchased within 30 days. An invoice will be
generated for payment on any unit(s) not returned within 30 days after the demo/ evaluation period has expired.
The customer must pay for the non-compliant product(s) return transportation costs to Transition Networks for evaluation
of said product(s) for repair or replacement. Transition Networks will pay for the shipping of the repaired or replaced in-
warranty product(s) back to the customer (any and all customs charges, tariffs, or/and taxes are the customer's
responsibility).
Before making any non-warranty repair, Transition Networks requires a $200.00 charge plus actual shipping costs to and
from the customer. If the repair is greater than $200.00, an estimate is issued to the customer for authorization of repair. If
no authorization is obtained, or the product is deemed “not repairable”, Transition Networks will retain the $200.00 service
charge and return the product to the customer not repaired.
Non-warranted products that are repaired by Transition Networks for a fee will carry a 180-day limited warranty. All
warranty claims are subject to the restrictions and conventions set forth by this document.
Transition Networks reserves the right to charge for all testing and shipping incurred, if after testing, a return is classified as
"No Problem Found."
THIS WARRANTY IS YOUR ONLY REMEDY. NO OTHER WARRANTIES, SUCH AS FITNESS FOR A PARTICULAR PURPOSE, ARE
EXPRESSED OR IMPLIED. TRANSITION NETWORKS IS NOT LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, ARISING FROM ANY CAUSE OR THEORY. AUTHORIZED
RESELLERS ARE NOT AUTHORIZED TO EXTEND ANY DIFFERENT WARRANTY ON TRANSITION NETWORKS'S BEHALF.
Compliance Certifications
CISPR22/EN55022 Class A
CE Mark
FCC Regulations
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at the user's own expense.
Canadian Regulations
This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set out on the radio
interference regulations of the Canadian Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils
numériques de la Class A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des
Communications du Canada.
