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Installation Guide

page 4 

18-HD72D1-1 

4.  Installation

4.1  Location

The 824 Control is designed for installation in climate 
controlled living spaces. Place the unit in a central location 
with good circulation.
For proper temperature sensing, avoid mounting the Control 
where it will be exposed to heat radiated from lamps, sun 
light, fireplaces or any other radiant heat source.
Avoid locations close to windows, behind doors or alcoves 
with poor air circulation, adjoining outside walls, or doors 
that lead to the outside.
Select a location that prevents the Control from being 
directly exposed to air currents from supply registers or 
ceiling fans.
Mount the Control on a section of interior wall that does not 
contain hor or cold water pipes or duct work.
Important: The 824 Control utilizes a 4.5” color touch screen. 
This screen generates heat which is vented out the top of 
the Control utilizing natural convection. If an air source is 
directed at or from above, heat from the screen can be 
trapped within the Control body and can cause the indoor 
temperature to be biased. Refer to “Figure 1.  Placement of 
the 824” on page 4 

4.2  Network Connections

To take advantage of the full range of features on the 824 
Control, it should be connected to the Internet. This is 
possible using either a wireless or a wired connection.

Wireless Connections

If the 824 Control will be connected to the Internet using the 
built-in wireless feature, choose a mounting location that 
ensures adequate signal strength from the internet router.
Tips to Help Maximize Signal Strength:

 

— Do not mount the Control more than 30 feet from the 

wireless router

 

— There should be no more than three interior walls 

between the Control and the router.

 

— Do not mount the Control in areas where 

electromagnetic emissions from other devices, 
appliances or wiring can interfere with the Control’s 
communication. (i.e. wireless phones, security 
systems, wireless internet cameras).

 

— Do not mount the Control in recessed areas, 

near metal objects, or near structures. (i.e. doors, 
appliances, entertainment centers or shelving units).

 

— Do not mount the Control closer than 2 inches to any 

pipes, duct work, or other metal obstructions.

 

— Do not have metal obstructions, concrete or brick 

walls between the Control and the router it.

Wired Connections

The 824 Control may be connected to the Internet using its 
built-in RJ-45 connector. When using a wired connection, 
verify that a CAT 5 or better Ethernet cable with a male 
RJ-45 connector is present from the router to the Control.

4.3  Mounting

Follow these steps to mount the 824 Control to the wall.

1.  Turn OFF all power to heating and cooling equipment.
2.  If an existing thermostat is being replaced:

a.  Remove the existing thermostat from the wall.
b.  Record color and terminal marking of each wire.
c.  Disconnect the wires from the existing thermostat 

being careful not to allow them to fall back into 
the wall.

3.  Carefully pry the sub-base away from the 824 Control 

using a small flat-blade screwdriver. Note that the 
tight fit is normal and ensures that the Control is held 
securely to the sub-base when mounted on the wall.

4.  Route the thermostat wires through the opening on 

the sub-base.

5.  If using a wired Internet connection, route the Ethernet 

cable through the opening.

6.  Place the sub-base against the wall in the desired 

location and mark the wall through the mounting 
holes. If you are using a wired Internet connection, 
be sure to mark the cutout for the RJ-45 Holder (see 
“Figure 2. Mark the Mounting Holes”).

Incorrect
Placement
of the 824

Ceiling Fan

Natural heat

dissapation

from the 824

Touch Screen

Onboard

Thermistor

5 FEET

Optimum
Zone

2 FEET

Correct
Placement
of the 950

Correct
Placement
of the 824

Heat from the 824 screen may be 

trapped within the body of the Control 

by an external top-down airflow 

source, such as a ceiling fan.

The onboard thermistor may be biased 

by this heat causing the displayed 

indoor temperature to be elevated.

Incorrect
Placement
of the 824

Ceiling Fan

Natural heat

dissapation

from the 824

Touch Screen

Onboard

Thermistor

5 FEET

Optimum
Zone

2 FEET

Correct
Placement
of the 950

Correct
Placement
of the 824

Heat from the 824 screen may be 

trapped within the body of the Control 

by an external top-down airflow 

source, such as a ceiling fan.

The onboard thermistor may be biased 

by this heat causing the displayed 

indoor temperature to be elevated.

FIGure 1.  PLACeMeNT OF THe 824

Содержание 824 Comfort Control

Страница 1: ...in with this unit These instructions do not cover all variations in systems or provide for every possible contingency to be met in connection with the installation Should further information be desire...

Страница 2: ...omponents Failure to follow all electrical safety precautions when exposed to live electrical components could result in death or serious injury 1 Safety 2 2 Product Specifications 3 3 General Informa...

Страница 3: ...be sure the indoor unit control power transformer is adequately sized 2 Product Specifications 3 General Information 3 1 Overview The 824 Programmable Control has a 4 1 2 inch color touch screen and o...

Страница 4: ...ances entertainment centers or shelving units Do not mount the Control closer than 2 inches to any pipes duct work or other metal obstructions Do not have metal obstructions concrete or brick walls be...

Страница 5: ...gth and position of each wire to reach the proper terminal on the connector block of the sub base Strip 1 4 of insulation from each wire Do not allow adjacent wires to short together when connected 2...

Страница 6: ...NG W VARIABLE SPEED OIL FURNACE 13 DIAGRAM 13 PACKAGE SINGLE OR MULTI STAGE HEAT COOL W VARIABLE SPEED BLOWER 13 DIAGRAM 14 PACKAGE SINGLE STAGE HEAT COOL W VARIABLE SPEED BLOWER PAGE DIAGRAM DESCRIPT...

Страница 7: ...eeze protection and internally mounted condensate overflow circuits to function properly 3 If a 3rd party overflow condensate switches are installed wire between Y1 of the 824 and YI of the airflow co...

Страница 8: ...te Sensor 1 3 1 Stage Cooling w GAM5B Model Air Handler 824 COMFORT CONTROL INDOOR UNIT OUTDOOR UNIT NOTES 1 Y terminal must be connected at indoor unit for high stage air flow AUX 2 AUX 1 24VAC HOT C...

Страница 9: ...el Air Handler INDOOR UNIT OUTDOOR UNIT AUX 2 AUX 1 24VAC HOT COMMON SOV COOLING FAN HEATING ODT RS AUX2 AUX2 AUX1 AUX1 RC RH B C O Y1 Y2 YI YO G BK W1 W2 W3 ODT ODT RS1 RS1 R B G W B Y Optional Outdo...

Страница 10: ...W1 W2 W3 W2 W3 ODT ODT RS1 RS1 R B G W1 B Y Optional Outdoor Sensor Optional Remote Sensor 824 COMFORT CONTROL 7 1 Stage w GAT2 GAM2 Model Air Handler INDOOR UNIT OUTDOOR UNIT AUX 2 AUX 1 24VAC HOT CO...

Страница 11: ...Variable Speed Gas Furnace INDOOR UNIT OUTDOOR UNIT AUX 2 AUX 1 24VAC HOT COMMON SOV COOLING FAN HEATING ODT RS AUX2 AUX2 AUX1 AUX1 RC RH B C O O Y1 Y2 Y2 Y1 Ylo Y Y2 G BK BK W1 W2 W3 ODT ODT RS1 RS1...

Страница 12: ...RIMARY AIR CONDITIONER T T AUX 2 AUX 1 24VAC HOT COMMON SOV COOLING FAN HEATING ODT RS AUX2 AUX2 AUX1 AUX1 RC RH B C O O Y1 Y2 Y2 G BK W1 W2 W3 ODT ODT RS1 RS1 R R B BK G W1 B Y1 Y1 Ylo Y Y2 Optional...

Страница 13: ...Sensor Optional Remote Sensor NOTES 1 Cut and remove the factory installted jumper at BK on the ECM fan control board 2 BK is not connected on non Trane American Standard units 824 COMFORT CONTROL 13...

Страница 14: ...nections must be made as shown for freeze protection and internally mounted condensate overflow circuits to function properly 3 Wire 3rd party condensate overflow switches between Y1 of the 824 and YI...

Страница 15: ...onal Remote Sensor 1 17 1 Stage Heat Pump w GAM5B Model Air Handler 824 COMFORT CONTROL INDOOR UNIT OUTDOOR UNIT NOTES 1 Y terminal must be connected at indoor unit for high stage air flow 1 AUX 2 AUX...

Страница 16: ...COMFORT CONTROL INDOOR UNIT OUTDOOR UNIT AUX 2 AUX 1 24VAC HOT COMMON SOV COOLING FAN HEATING ODT RS AUX2 AUX2 AUX1 AUX1 RC RH B C O Y1 Y2 O YI YO Y G BK BK W1 W2 G W W3 ODT ODT RS1 RS1 O R B R B Opt...

Страница 17: ...W2 G W1 W3 W2 W3 ODT ODT RS1 RS1 O R B R B Optional Outdoor Sensor Optional Remote Sensor 21 1 Stage Heat Pump w GAT2 GAM2 Model Air Handler 824 COMFORT CONTROL INDOOR UNIT OUTDOOR UNIT AUX 2 AUX 1 24...

Страница 18: ...installed BK jumper at the indoor unit 2 BK is not connected on non Trane American Standard units 3 Y1 Y2 must be connected at the indoor unit on non Trane American Standard units 4 For restricted mod...

Страница 19: ...at the indoor unit on non Trane American Standard units 5 For restricted mode operation a wired ODT sensor must be connected to the 824 6 Remove factory RC RH jumper for systems with seperate heating...

Страница 20: ...ting the Control and selecting Screen Calibration option within the five seconds following power up Diagram 27 Package Single or Multi Stage Dual Fuel w Variable Speed Blower AUX 2 AUX 1 24VAC HOT COM...

Страница 21: ...ode and frequency of Air Filter ERV Service and System Maintenance Reminders When a reminder is triggered an alert will appear on the 824 Home Screen notifying the homeowner to contact their dealer fo...

Страница 22: ...2 6 5 Select the number of cycles per hour during 1st stage indoor heat operation 2nd Stage Indoor Heat Cycles Per Hour 2 6 5 Select the number of cycles per hour during 2nd stage indoor heat operati...

Страница 23: ...s installed Dehumidifier Select Relay Panel Aux Contact Aux 1 Aux 2 Select which set of aux contacts is controlling the ventilation system Dehumidifier Control Options Stand Alone Operation With Activ...

Страница 24: ...ted The displayed indoor temperature will remain the same but the adjusted indoor temperature will control cooling operation Control Response Rate Normal Fast Select how quickly the control builds loa...

Страница 25: ...Seconds 30 Seconds Select the blower on delay for compressor heating operation Variable Speed Blower Off Delay Compressor Heating No Delay 1 5 Minutes 100 45 Seconds 100 30 Seconds 50 1 5 Minutes 50 3...

Страница 26: ...Enable defrost heater balance point for W1 and W2 only applicable when indoor heat is electric or hydronic Defrost Heater Balance Point W2 10 F 50 F 55 F Select an outdoor temperature to disallow 2nd...

Страница 27: ...824 Programmable Comfort Control 18 HD72D1 1 page 27...

Страница 28: ...Installation Guide page 28 18 HD72D1 1...

Страница 29: ...uipment 2 6 CPH Factory default for compressor operation is 3 CPH Factory default for indoor heat is 5 CPH Effects of changing the cycle rates Lower CPH results in longer run cycles with less cycling...

Страница 30: ...hibits in heating and cooling mode anytime the set point is adjusted more than 2 F Heating Aggressive Recovery Disable stage inhibit in heating mode only when the outdoor temperature falls below the s...

Страница 31: ...terrupted when indoor RH exceeds desired cooling RH target A humidity icon will be displayed along with the fan icon to indicate that continuous fan operation has been disabled due to high humidity co...

Страница 32: ...USB plug on the 824 Control and select Save Logs from the Service Menu The amount of data logged will be dependent on the number of days logged and the storage capability of the USB Flash Drive HOW T...

Страница 33: ...l Alert indicates the loss of heating or cooling operation Only critical alerts will be displayed on the home screen These alerts will flash red when closed and moved to the top right corner of the co...

Страница 34: ...description and possible causes to assist with troubleshooting Up to the last 30 days are displayed Dual Fuel Options The change over from heat pump to furnace can be set based on three options Comfor...

Страница 35: ...this set up Load Value Load Value is a numerical representation of the needed capacity to satisfy the setpoint Proportional distance from setpoint error plus integral time away from setpoint error is...

Страница 36: ...e Speed Test Technician Access Screens The Technician Access icon has a 5 second hold delay to enter the technician service screens After this 5 second hold delay the technician will see a Caution scr...

Страница 37: ...television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate...

Страница 38: ...ducts 3 modification alteration abuse misuse negligence or accident 4 improper storage installation maintenance or operation including but not limited to operation of electrical equipment at voltages...

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