
INSTRUCTION MANUAL
31
11 - TROUBLESHOOTING:
Note: If the problem is not resolved following the above instructions, send the cooker to a
technical support representative or contact Tramontina’s Customer Service.
Problem
Likely causes
Possible solutions
Steam escaping
through the lid.
Lid improperly closed
Completely release all pressure from cooker
and then open lid. When closing lid again,
check that it is properly placed according to
the Instruction Manual.
Sealing ring damaged, torn, hardened,
etc.
Replace sealing ring with a new, original
Tramontina sealing ring.
Silicone on pressure indicator pin
is torn.
Replace silicone indicator pin with another
Tramontina original part.
Loose handles.
Tighten the screws in the handles.
Working valve
does not work.
Working valve pin obstructed.
Completely release all pressure from cooker
and then open lid. If there is a blockage,
clean the valve with hot water and check
that the pin opening is now unobstructed
(see page 27, item 6, Working Valve).
Not enough liquid inside the cooker.
Completely release all pressure from cooker
and then open lid. Refill cooker with liquid
and close again.
Loose handles.
Loosening of handles occurs due to
different expansion from heat of the
different components.
The handles must be tightened so cooking
performance is not compromised.
Lack of pressure.
Check the sealing ring in the locking pin. Contact technical support.
Damaged safety valve.
Contact technical support.
Damaged sealing ring.
Replace the sealing ring with a new, original
Tramontina sealing ring.
Cannot close the
pressure cooker.
Arrows for closing the lid on the pot
are not aligned.
Align the arrow on the lid with the arrow
on the pot.
Trigger released.
Place trigger to the starting position.
Pot or lid deformed.
Do not use the product under these
conditions
Valve does
not rotate.
Normal operation
(with steam output)
The weight of the working valve does not
have to rotate, but the pressure must be
released from the whale cooker evenly.
Central pin leak.
Aluminum washer is worn out.
Take it to technical support.
Food and water limit is exceeded.
Check suggestions table / do not exceed the
maximum limit indicated on the pressure
cooker.