OmniCounter
OmniCounter
Wireless
Wireless
Infrared People Counter
Infrared People Counter
Model: OmniCounter
Model: OmniCounter
Traf-Sys/Walker Wireless, Inc | 190 Industry Drive – Pittsburgh, PA 15275
Page 8 of 9
Ph: 888-815-6568 | Fax: 928-222-7279 |
www.trafsys.com
Below are solutions to common problems you may experience with the OmniCounter
Wireless Infrared People Counters.
My sensors are not counting.
The sensors are not generating counts when the infrared beam is being broken.
•
Ensure the power is on for both sensors.
•
Ensure that your sensors’ firing designation switch is set properly to be
front-firing or side-firing and ensure that the sensors are mounted to
match that designation.
•
Your batteries may need replaced; see Appendix A for battery
replacement information.
I do not see any counts on my LCD screen.
The onboard screen displaying counts is blank.
•
This is by design; sending a service packet or breaking the infrared beam
will cause the count total to become visible. This feature was
implemented to conserve battery life.
My sensor reads Blocked
Blocked status indicates that the receiver can’t see the transmitter. Therefore you
may need to check for these problems.
•
Make sure that there is nothing in between the sensors that is blocking it
physically.
•
Check the distance between the sensors. If they are approximately 12
feet apart make sure that the sensors are on high power.
•
Make sure that the transmitter side is turned on.
•
If batteries have been replaced with the 3.6V Lithium batteries, you will
need to turn the sensors back on.
Appendix A: Battery Replacement
When it comes time to replace the batteries in your sensors, please follow this quick
guide. You may purchase your batteries directly from Traf-Sys/Walker Wireless;
these sensors require 3.6 volt lithium batteries.
1. Remove the battery door on both of your sensors by applying pressure
downwards in the direction the arrow is pointing (towards the battery door as
show below in Figure 11).
2. Using your fingernails or the included screwdriver, gently pry and remove the
batteries.
3. Following the proper battery polarity designations (printed in white on the
circuit board under the batteries) replace the batteries with new 3.6 volt
lithium batteries.
4. Turn both units on and remount them on their brackets.
