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• Restart the modem and the router.
1 ) Power off your modem and router, and leave them off for 1 minute.
2 ) Power on your modem first, and wait about 2 minutes until it gets a solid cable
or Internet light.
3 ) Power on the router.
4 ) Wait another 1 or 2 minutes and check the internet access.
• Reset the router to factory default settings and reconfigure the router.
• Upgrade the firmware of the router.
• Check the TCP/IP settings on the particular device if all other devices can get internet
from the router.
As the picture below shows, if the IP Address is 0 0 0 0, please try the methods below
and try again:
• Make sure the physical connection between the router and the modem is proper.
• Clone the MAC address of your computer.
