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Use a digital or analog voltmeter to check power and voltage!
Do NOT use a test light
Trouble Shooting Guide - 914 Series Remote Control
PowerTouch Remote Control Systems - 914 Series (2 - 4) Functions
Manual C914.N2
1.0
No output from one
or more channels on
remote control receiver
1.1
No signal from
transmitter
1.2
One or all of the
outputs have failed.
1.3
Power wire not
connected
1.4
Receiver outputs ok,
but relays or equipment
does not operate.
1.1a
Verify that transmitter is sending a signal and
that transmitter is coded correctly.
1.1b
See symptom 3.00
1.2a
Press each transmitter button in sequence.
While pressing button,
use only a voltmeter probe
to check each corresponding output
Green / Black
Button ‘1’
Yellow / Black
Button ‘2’
Tan
Button ‘3’
White / Tan
Button ‘4’
1.2b
If checking voltage, a positive signal is
present when button is pressed and float when not
pressed if input to purple wire is +12v.
1.2c
If outputs read nothing when pressed or not
pressed and you do not hear the relay clicking,
then the power supply is damaged. Send back to
factory for repair or replacement.
1.2d
Any of the above problems can be caused by
a defective unit or damage by the customer from
over-voltage, over-current or testing the inputs
and outputs using a test light instead of a
voltmeter.
1.3
Check voltage on purple wire - if +12v not
present, check wire harness for problems.
1.4
Check wire and equipment for problem
Symptom
Trouble Shooting Guide - 914 Series Remote Control
Possible Cause
Corrective Action
2.0
Signal transmitted
and relay chatter in
receiver, but no
operation.
2.1
One or both of the
outputs have failed
2.2
Receiver has failed
outputs
2.1a
Check wire harness for loose connections or
damaged wires or terminals
2.1b
Check equipment for problem in motors or
relays
2.2
Recheck section 1.0
Symptom
Possible Cause
Corrective Action
