Is the faucet open?
Inspection
Solution
Solution
Problem
No water
flows
Water
keeps
flowing
Open the faucet.
Page 10
Is the shut-off valve open enough?
If water still keeps flowing despite these inspections, turn off the shut-off valves.
Open the shut-off valve.
Is the filter blocked?
Clean the filter.
Have the batteries been inserted?
Insert the batteries.
Has the water main been shut off?
Wait until it is turned back on.
Has the battery been inserted in the
remote control?
Insert the battery.
Has the connector been firmly
connected?
Is the remote control or the controller
installed on metal surface?
Install them on non-metal
surface.
Is there an obstacle between the
remote control and the controller?
Relocate the controller, the
remote, or the obstacle.
Is there interference from a converter
or other electrical equipment?
Keep appropriate distance
from it.
Is there interference from a converter
or other electrical equipment?
Keep appropriate distance
from it.
Is the remote control or the controller
installed on stainless steel surface?
Is there an obstacle between the
remote control and the controller,
such as an iron or stainless dish
washer?
Install them on non-metallic
surface.
Relocate the controller, the
remote, or the obstacle.
Secure the connector.
Are the batteries of the remote
control or the controller dead?
Replace the battery(s)
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Page 8 - 9
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Page 14, 16
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Before Requesting Service
The following problems and their diagnosis can be performed by the owner of
the faucet without voiding the warranty. If you are unsuccessful you can
request service from the installer, distributor or TOTO Technical Support.
Trouble
Shooting
20
DISCONTINUED
