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67
Toilet Seat and Toilet Lid
Trouble
Please check
Ref.
Page
The toilet seat is
cold
●
Is the toilet seat temperature set to "OFF" or a low level?
24
●
Is energy saver in operation?
•
•
The energy saver feature is on when the "Energy saver" LED is on and the
"Power" LED is off on the main display.
When you sit on the seat, the toilet seat heater is turned on temporarily and
the seat is warmed in about 15 minutes.
➞
You can turn it "OFF" if the energy saver feature is "ON".
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28
●
Have you been seated for a long time?
•
•
After about 20 minutes of sitting, the temperature starts going down, and
after about 1 hour, the toilet seat heater is turned "OFF".
➞
Stand up from the seat and then use again.
-
●
Is a toilet lid or seat cover installed?
➞
Remove any covers.
11
Cannot open or
close with the
remote control
●
If it opens automatically
➞
Check "Is the remote control working?"
●
If automatic opening does not work either
•
•
The toilet lid may not be mounted correctly.
➞
Mount them correctly.
●
Incorrect detection may occur when operating under fluorescent lights.
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36
-
The toilet lid opens/
closes when you press
the "Opening and
closing the toilet seat"
button on the remote.
●
Is "Auto open/close" set to "OFF"?
•
•
When "Auto open/close" is set to "OFF", the "Opening and closing the toilet
seat" button only opens/closes the toilet lid. Press the "Opening and closing
the toilet seat" button for longer than 1 second to open/close the toilet seat.
•
•
You can change the setting "Auto open/close" to "ON", to open both, lid and
seat, when pressing "Opening and closing the toilet seat" button.
16
42
Energy Saver
Trouble
Please check
Ref.
Page
The Energy saver
LED does not light up
●
Did you flip the power switch to OFF, or was there a power outage?
•
•
The "Energy saver" LED on the main display may go off when the power is
turned on even if the energy saver feature is "ON".
(It will turn on within about 24 hours since the setting is retained.)
-
The timer energy
saver feature is not
working
●
Did you replace the remote control batteries?
•
•
"Timer energy saver" may be canceled when the batteries are replaced.
➞
Set the timer energy saver again at the time you want to start it.
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The auto energy
saver+ or auto
energy saver feature
is not working
●
Because the function takes several days learning the usage conditions before
starting energy saver, the amount of energy saving may be low, depending
on the frequency of use.
➞
Check the energy saver setting.
26
Toilet Seat and Toilet Lid (Auto open/close)
Trouble
Please check
Ref.
Page
The toilet lid does not
open automatically
●
Is "Auto open/close" set to "OFF"?
➞
Set to "ON".
●
Even when set to "ON", "Auto open/close" is not performed for about 15
seconds after the toilet seat or toilet lid is closed.
•
•
When the toilet lid is closed by hand
(To make the product more user-friendly, a time interval is set from when
the lid is closed to when it will open next.)
➞
Move away from the toilet and wait at least about 15 seconds before
approaching the bowl unit again or open and close by hand.
●
Does the body sensor have difficulty detecting?
➞
Remove any dirt that is on the body sensor.
●
Detection by the body sensor may be difficult when the room temperature
exceeds 86 °F (30 °C).
➞
Open and close by hand.
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-
12
-
●
Is "Auto open delay" set to "30 seconds" or "90 seconds"?
44
●
After flip the power switch to "ON", the toilet lid does not open automatically
for about 10 to 60 seconds.
➞
Open and close by hand.
-
●
Is a toilet lid or seat cover installed?
➞
Remove any covers.
11
The toilet lid does not
close automatically
●
Is "Auto open/close" set to "OFF"?
➞
Set to "ON".
●
In the following cases, the toilet lid closes in about 5 minutes.
•
•
When you did not sit on the toilet seat
•
•
When you sat on the toilet seat for less than 6 seconds
•
•
When you stood in front of the bowl unit for less than 6 seconds
●
If they do not close automatically even though "Auto open/close" is set to
"ON", the body sensor may be detecting incorrectly.
➞
If there is a reflective object in front, such as a mirror or glass, move the
reflective object or use a curtain or other object to block it.
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-
11
The toilet lid opens
on its own
●
Is the body sensor directly exposed to sunlight?
➞
Do not directly expose the body sensor to sunlight, because it may cause incorrect detection.
●
Is there a heater within the detection range of the body sensor?
➞
Do not place within the detection range of the body sensor.
●
Is a urinal or wash basin also installed in the bathroom?
➞
The sensor may detect someone using the urinal, causing the toilet lid to open or close.
●
When the bathroom door is open, the sensor may detect people who pass in front of the toilet.
11
The toilet lid closes
on its own
●
Is "Auto open/close" set to "ON"?
➞
You can turn it "OFF".
●
Is "Auto close delay" set to "25 seconds"?
●
When sitting on the toilet seat, is there a toilet seat cover or clothing on the seat sensor?
Are you sitting without touching any part of the seat sensor?
➞
Check the position of the seat sensor, then sit so your skin is in direct
contact with the seat sensor.
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11
The toilet lid and toilet seat
open at the same time
●
Is "Seat/lid" set to "Seat∙lid"?
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Stops (or closes)
while opening
●
If the lid or seat hits an obstruction the first time it opens after flip the power
switch to "ON", it may stop (or close) partway during the next operation.
➞
Eliminate any obstructions and flip the power switch to "OFF". Switch it to ON again
after about 5 seconds. Then press the
"Opening and closing the toilet seat" button.
15
16
The open timing has
changed.
●
Detection by the body sensor may be difficult when the room temperature
exceeds about 86 °F (about 30 °C), such as in the summertime.
11
Troubleshooting
Reference
