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Troubleshooting
Deodorizer
Trouble
Please check
Ref.
Page
The deodorizer
seems to be not
working
●
Is "Deodorizer" set to "OFF"?
➞
Set to "ON".
●
Even after sitting down, you do not hear operation sounds.
➞
Sit back on the toilet seat.
If you hear an operation sound from the deodorizer, but odors are not
removed.
➞
Clean the deodorizing filter.
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A strange odor is
emitted
●
Are you using an air freshener or deodorizer that you purchased separately?
•
•
Doing so may reduce the effectiveness of the product deodorizer or cause
strange odors.
➞
Remove the air freshener or deodorizer.
-
The auto power
deodorizer feature
is not working
●
Is "Auto power deodorizer" set to "OFF"?
➞
Set to "ON".
●
It starts about 10 seconds after you stand up from the toilet seat.
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-
Sanitary
Trouble
Please check
Ref.
Page
The soft light,
bowl light and
CLEAN indicator
do not light up
●
Is the setting "OFF"?
➞
Set to "ON".
●
If the "CLEAN indicator" does not light up, it is time for parts replacement.
Consult the installer, seller, or TOTO customer service (see contact
information on the back cover).
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-
Pre-mist and
after-mist
do not work
●
Is "Auto bowl CLEAN" set to "OFF"?
➞
Set to "ON".
●
The following functions do not work when the toilet seat is open.
•
•
Is "Seat/lid" of "Auto open/close" set to "Seat•lid"?
➞
You can change it to "Lid".
●
The pre-mist does not work for about 90 seconds after the after-mist has
finished.
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-
The mist sprays out
spontaneously
●
When body sensor A detects someone, the "Auto bowl CLEAN" function
activates and pre-mist is sprayed.
➞
You can switch "Auto bowl CLEAN" to OFF.
●
If the cleansing functions (e.g., Rear cleansing and Front cleansing) are not
used for about 8 hours, "Auto bowl CLEAN" starts and mist is sprayed inside
the bowl unit.
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21
Others
Trouble
Please check
Ref.
Page
Water is leaking
from the plumbing
connections
●
If any nuts in a connection are loose, firmly tighten them with a tool such as a
monkey wrench.
➞
If the water leak does not stop, close the shutoff valve and consult with
TOTO customer service (see contact information on the back cover).
-
The display on the
remote control goes out
●
The display goes out when no button on the remote control is pressed for
about 60 seconds or more.
14
The main unit is
unstable
●
Are the bolts that anchor the main unit loose?
➞
Remove the main unit and then firmly tighten the base plate bolts.
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The main unit makes
a sound
When entering the bathroom
●
If "Auto bowl CLEAN" is "ON", you may hear that pre-mist is spraying mist in
the bowl unit to make it more difficult for dirt to adhere.
➞
You can turn it "OFF".
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When moving away from the bowl unit after use
●
When "Auto power deodorizer" is "ON", operation sounds are made while the
deodorizing power increases for 60 seconds after you stand up from the toilet
seat.
➞
You can turn it "OFF".
●
If "Auto wand CLEAN" is "ON" and you use the cleansing functions (e.g.,Rear
cleansing and Front cleansing), you may hear that the wand is extended and
cleaned with "".
➞
You can turn it "OFF".
●
If "Auto bowl CLEAN" is "ON" and you sit on the toilet seat and use the toilet,
you may hear that mist of "" is sprayed inside the bowl unit.
➞
You can turn it "OFF".
●
You may hear that the wand is extended and the remaining water in the product
is drained when "Auto wand CLEAN" and other functions are performed.
●
You may hear the fan ventilating the unit. (About 30 minutes)
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-
-
When not using the product (e.g., at night)
●
You may hear the following sounds if "Auto wand CLEAN" or "Auto bowl
CLEAN" is "ON" and if you do not use the cleansing functions (e.g.,Rear
cleansing and Front cleansing) for about 8 hours.
"Auto wand CLEAN" : Sound of cleaning the wand with ""
: Sound of extending the wand and draining remaining
water from the product after operation of functions
"Auto bowl CLEAN" : Sound of spraying mist of "" mist inside the
bowl unit
➞
You can turn it "OFF".
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Reference
