2-22
730CDT
2.6
Hard Disk Drive Troubleshooting
To determine if the hard disk drive is functioning properly, perform the following procedures
starting with Procedure 1. Continue with the other procedures as instructed.
Procedure 1:
Partition Check
Procedure 2:
Message Check
Procedure 3:
Format Check
Procedure 4:
Diagnostic Test Program Execution Check
NOTES
: The contents of the hard disk will be erased when the HDD troubleshoot-
ing procedures are executed. Transfer the contents of the hard disk to an
appropriate backup system (i.e., floppy disks, tape, etc).
If the customer has not or cannot perform the backup, create backup disks
as described below.
If MS-DOS 6.22 and Windows for Workgroups is selected, use the Master
Diskette Creator (MDC) utility in the Toshiba Utility folder to back up the
preinstalled software. After backing up the preinstalled software, use the
BACKUP command in the Toshiba Companion Utility to back up the
entire disk, including the user's files.
If Windows 95 is selected, use the Microsoft Create System Disks Tools
(MSCSD.EXE) located in the System Tools folder to back up the
preinstalled software, (this tool can only be used once, and if previously
used, will not exist in the folder), then use the Backup utility to back up
the entire disk, including the user's files.
Refer to the appropriate instructions for each operating system to execute
the backup procedure.
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