Toshiba STRATA CIX, Руководство по установке

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Software Installation
Make Attendant Group Assignments on CIX
Strata CIX PC Attendant Console Installation 06/09
2
-
15
p
19 – Select Not Continuous to disable continuous DTMF.
p
21 – Select the “BATI” as the adapter type (required).
p
30 – Disable Automatic Line Hold.
Notes
• Parameters 19 and 30 can be changed within the CIX Attendant Console application (see
Administration view, Admin tab in the console). These two settings can be changed in CIX
programming or from the CIX Attendant Console. The console has precedence; the console
overrides programming data.
• Although 28 is labeled “Attd Overflow Dest.,” you should enter the overflow destination from
Station > Attendant Group (Program 404).
Important! No other telephones in the system should have the Console’s PDN as a line appear-
ance button.
Make Attendant Group Assignments on CIX
Select Station > Attendant Group (Program 404), then enter data for the FBs listed below:
p
00 – Enter
1
to assign an Attendant Group number (required) Only Group 1 is available.
p
01 – Select the Call Distribution method: Most Idle First (required) - Consoles will receive
calls in rotation.
p
02 – Enter an alternative Attendant Destination for Position Busy, if desired - (1~32
characters).
p
03 – Select the Attendant Overflow Time in seconds (default is OK).
p
04 – Enter an Overflow Destination for the Attendant group (1~32 characters) (preferred).
This overflow destination for a single Attendant or when all multiple Attendants set
overflow on.
p
05 – Enter the Attendant’s Voice Mail ID code.
Required Feature Settings
FB Description Setting
00 Attendant Group Member -
assign an Attendant Group number 1
1
01 Call Distribution Method -
Most Idle First or Broadcast are allowed
Most Idle
First
02
Alternate Destination – assign a DN, Network DN, or Group Pilot
Number for the Alternate Attendant Destination Per customer
requirements
03
Overflow Time – the time, in seconds, after which an unanswered call
to the Attendant Group will be directed to the Overflow Destination Per customer
requirements
04
Group Overflow Destination – assign a DN, Network DN, or Group
Pilot Number for the Attendant Overflow Destination Per customer
requirements
05 VMID Code – The Attendant’s Voice Mailbox number
Per customer
requirements