Voice Processing
User Mailbox
4-6
Strata CIX Voice Mail Programming 01/07
6. Click Exit. The Mailbox Editor Tab screens display (see
“Mailbox Editor Menu” on page 4-7
).
7. Modify the screen fields and click Submit (see
through
). The changes are saved and the screen remains open.
Modify User Mailbox
1. From the eManager Main menu, click Advanced Configuration > Voice Mail > Mailbox. The
Mailbox Editor tab screens display (see
).
2. To the right of the Mailbox Editor screen, highlight the Mailbox listing for the mailbox you
want to edit
...or type the mailbox number in the mailbox header at the top of the screen and click Refresh.
The Mailbox Editor screen displays the data for the mailbox number.
3. Modify the mailbox fields.
4. Click Submit. The changes are saved and the screen remains open.
Delete User Mailbox
Important!
Only available to Department level users or higher. Mailbox must be controlled by
user attempting to delete it.
1. From the eManager Main menu, click Advanced Configuration > Voice Mail > Mailbox. The
Mailbox Editor tab screens display (see
).
2. Click Delete UA. A pop-up box displays.
3. Type a single User Agent number (e.g., 881), a range of numbers (e.g., 800-804) or a
combination of both separated by commas (e.g., 800-802, 881, 888) you want to delete in the
Range
field.
Note
Field defaults to the user agent on the screen at the time you click Delete UA.
4. Click OK.
5. Click Exit. The database is updated and the deleted user agents are removed from the list on the
right.
Copy Mailbox
This function copies a mailbox to one or more new mailboxes.
1. From the eManager Main menu, click Advanced Configuration > Voice Mail > Mailbox. The
Mailbox Editor screen displays (see
on
).
2. To the right of the Mailbox Editor screen, highlight the Mailbox listing for the mailbox you
want to copy
...or type the mailbox number in the mailbox header at the top of the screen and click Refresh.
The Mailbox Editor screen displays the data for the mailbox number.
3. Click Copy UA. The Copy User Agent screen displays.
4. Type the new mailbox numbers you want to create in the
To
field. Click OK. The new
mailbox(es) are created.
5. Click Exit.
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