Voice Mail Configuration
Configuration Menu Screens
3-2
Strata CIX Voice Mail Programming 01/07
Configuration Menu Screens
Access the Configuration Menu Screens
1. From eManager’s main menu, select either Basic or Advanced Configuration.
2. Click on one of the selections under Basic/Advanced Configuration and the screen displays.
Exit the Configuration Menu Screens
1. Click Submit from any of the screens. A dialog screen states that the changes will take effect
the next time the Stratagy ES software is restarted. Click OK. The screen remains open.
...or Cancel. The screen remains open.
2. Click on another selection from the eManager Main menu on the left.
Refresh Configuration Screen
1. Click Submit. A dialog screen asks if you want to update the configuration data in the voice
server.
2. Click OK. The changes will be made the next time the Stratagy ES software is restarted. the
screen remains open.
Update Voice Mail Database
Changes made to the eManager Configuration screens are not implemented in the Stratagy ES
software database until you click Submit on the individual Configuration screen and restart the
voice mail system.
Configure Voice Ports
There are three screens that are required to properly configure voice mail voice ports for answering
calls: Telephone Systems, Answer Methods, and Voice Ports. Starting with the Telephone Systems
option, each screen builds upon the data of the previous screen. Configure the screens in the order
listed here:
1. Telephone Systems – Defines the attributes and functionality of telephone systems that are
connected to the voice mail system.
2. Answer Methods – Links the Telephone System Integration Group to an User Agent mailbox
that supplies the Primary greeting heard by the caller and defines the number of rings the
system must wait before it answers an incoming call on the voice port.
3. Voice Ports – Assigns the Answer Method along with an extension number to the Voice Port.
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