Strata Messaging Voicemail UG 11/09
3
Checking Messages
2
This chapter explains how to check new messages, as well as:
•
Replay a message and find out when a message was sent
•
Save a message, and listen to saved messages
•
Reply to or redirect a message
•
Delete and undelete messages
•
Check message count
•
Review fax and email messages
1
Depending on licensed features, messages include voice, fax and email. These
instructions refer to all three types of messages. Check with your system
administrator to find out if you have access to fax and email messages, in addition
to voice messages. See
for more information on
unified messaging and how to access emails and faxes
1
through your voicemail
box.
Check New
Messages
Most organizations have a message indicator light on office phones. By default
the message indicator will light up when you have a new voice message, but
some system administrators will also set it up to indicate when you have a new fax
message.
To check new messages and access your voicemail box:
1.
You will need the following information:
•
Phone number to call the voice messaging system (this may be
different from inside and outside of the organization)
•
Your mailbox number
•
Your security code (password)
2.
From the Subscriber’s menu, press
1
to review new messages. The system
will play any priority stamped messages first.
You can also receive a text message to your cell phone or pager when a new
message arrives, or set up a “call-out” where the system will call any designated
phone number (e.g. a cell phone or home phone) when a message has been left
in your voicemail box. To learn how to activate and deactivate these Message
Notification options, review
1. Future release
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