9-16
User’s Manual
Troubleshooting
Before you call
Some problems you experience may be related to software or the operating
system, it is important to investigate other sources of assistance first.
Before contacting TOSHIBA, try the following:
■
Review troubleshooting sections in the documentation for software and
peripheral devices.
■
If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions. Call the
software company's technical support for assistance.
■
Consult the dealer you purchased your computer and/or software from.
They are your best sources for current information and support.
Where to write
If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the nearest location listed on the below.
Outside of Europe
In Europe
Australia
TOSHIBA Australia Pty. Ltd.
Information Systems Division
Building C, 12-24 Talavera Rd,
North Ryde, 2113, NSW, Australia
Germany & Austria
TOSHIBA Europe (I.E.) GmbH
Geschäftsbereich,
Deutschland-Österreich
Hammfelddamm8,
D-41460 Neuss, Germany
Canada
TOSHIBA of Canada Ltd.
191 McNabb Street,
Markham, Ontario
L3R 8H2
France
TOSHIBA Systèms France S.A.
7, Rue Ampère B.P. 131,
92804 Puteaux Cedex
China
TOSHIBA Personal Computer &
Network (Shanghai) Co., Ltd.
10F, BEA Finance Tower, No.66
Hua Yuan Shi Qiao Road, Pudong,
Shanghai, P.R.China 200120
Netherlands
TOSHIBA Information Systems,
Benelux B.V.
Rivium Boulevard
41 2909 LK Capelle a/d IJssel
Singapore
TOSHIBA Singapore Pte. Ltd.
438B Alexandra Road #06-01
Alexandra Technopark
Singapore 119968
Spain
TOSHIBA Information Systems,
ESPAÑA
Parque Empresarial San Fernando
Edificio Europa, 1a Planta,
Escalera A 28830 Madrid, España