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Troubleshooting > 74

S

OFTWARE

PROBLEMS

Your software (operating environment, applications and printer drivers) controls the

printing process. Make sure you have selected the right driver for use with your printer.

See your software documentation for more information.

H

ARDWARE

PROBLEMS

SYMPTOM

PROBLEM

SOLUTION

Printing is garbled.

Incorrect driver is
installed.

Install an appropriate driver.

Printer’s output is
below rated speed.

Much of the printing
delays will be caused by
your application.
Sometimes purely text
documents will print
slowly depending on the
selected fonts and how
they are transferred to
the printer.

For maximum speed, use text in your
document and use a printer resident font.

Size of top margin
increases with each
page printed.

Creeping text. Number
of lines per page in
software is not equal to
number of lines per
page of printer.

Many software packages assume 66 lines
per page, but your printer’s default is 64.
Adjust software accordingly, or set LINES
Per PAGE in the soft control panel to equal
lines per page in your software.

SYMPTOM

PROBLEM

SOLUTION

Graphic image prints
partly on one page,
partly on the next.

Insufficient printer
memory for this image
at this resolution.

Change the resolution, reduce the image
size, or install more memory in your
printer.

When you try to
print nothing
happens, but printer
indicates it is ready
to receive data.

Configuration error.

Check cable connection. If more than one
printer is available, make sure your printer
has been selected.

Garbage prints.

Incorrect cable
configuration. Also, see
Software Problems.

Check cable configuration, continuity, and
length.

Printer freezes or
displays error
message when
computer is
rebooted.

Booting the computer
while the printer is on
can cause a
communications error.

Turn printer off before rebooting computer.

Odours.

Gases are given off by
forms or adhesives
passing through the hot
fusing unit.

Make sure the forms you use can withstand
heating, and provide adequate ventilation.

Printer is on but
must warm up
before a job is
printed.

Power Save mode is set
on to conserve energy.
The fuser must heat up
before you can begin
printing the next job.

To eliminate warm up delay, change Power
Save setting.

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Содержание e-STUDIO 332P

Страница 1: ......

Страница 2: ...ed Hewlett Packard HP and LaserJet are registered trademarks of Hewlett Packard Company Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation ENERGY STAR is a trademark of the United States Environmental Protection Agency Apple Macintosh Mac and Mac OS are registered trademarks of Apple Inc Other product names and brand names are registered trademarks or trademarks of the...

Страница 3: ...BA TEC CORPORATION as a member of the ENERGY STAR Program attaches the ENERGY STAR logo to all products which meet the ENERGY STAR Program requirements The ENERGY STAR Program aims at the promotion of the development and wider usage of office equipment including energy efficient computers in order to address environmental issues such as global warming Manufacturers that participate in this program...

Страница 4: ...ions events or accidents beyond the reasonable control of TOSHIBA TEC CORPORATION including without limitation acts of God war riot civil commotion malicious or deliberate damage fire flood or storm natural calamity earthquakes abnormal voltage or other disasters c additions modifications disassembly transportation or repairs by any person other than service technicians authorized by TOSHIBA TEC C...

Страница 5: ...ators 13 LCD 14 Online button 14 Changing language 15 Configuration tool 15 Menu functions 16 Printing menu settings 22 e STUDIO382P 23 Operator panel 23 Panel elements 23 Menu functions 25 Printing menu settings 30 Paper recommendations 31 Paper and envelope types 31 Transparencies and adhesive labels 31 Postcards 32 Installing paper 32 Paper Tray 32 Multi purpose tray and manual feed tray 34 Pap...

Страница 6: ... the overlay 55 Defining overlays 55 Printing with PostScript overlays 56 Creating PCL Overlays 57 Creating the overlay image 57 Create and download macros 57 Test printing the macro 58 Defining overlays 58 Printing with PCL overlays 59 Consumables and maintenance 60 When to replace the toner cartridge 60 Replacing the toner cartridge 60 When to replace the image drum 63 Replacing the image drum 6...

Страница 7: ... all even if it is described as compatible and if it does work your product s performance and print quality may be degraded Specifications subject to change without notice All trademarks acknowledged NOTE A note provides additional information to supplement the main text CAUTION A caution provides additional information which if ignored may result in equipment malfunction or damage WARNING A warni...

Страница 8: ...onts or bar codes USB 2 0 High speed and Parallel interfaces 10 100 BASE TX Network lets you share this valuable resource among users on your office network Multi Purpose tray for e STUDIO382P to extend the range of media your printer can accommodate capacity 100 sheets 64g m or 10 envelopes and can also use as manual duplex Manual Feed tray for e STUDIO332P to feed single sheets heavy paper stock...

Страница 9: ...y consumable items and optional accessories to describe how to install them Online Help online information associated with the printer driver and Status Monitor software This manual has been written using more than one printer as a model and the illustrations screenshots reflect this What you see will be appropriate to the model you are using ONLINE USAGE This manual is intended to be read on scre...

Страница 10: ...rrent page for the page at which you are looking c Pages from and to for the range of pages you specify by entering their page numbers 3 Click OK ABBREVIATIONS USED The following abbreviations are used in this manual ABBREVIATION MEANING Ctrl Control dpi dots per inch DIMM Dual In line Memory Module LED Light Emitting Diode NIC Network Interface Card PCL Printer Control Language PS PostScript emul...

Страница 11: ...esentations below For illustration purposes the e STUDIO382P model is shown 1 Operator panel 2 Output Stacker 150 sheets face down 3 Output Stacker extension 4 Top cover release button 5 Multi Purpose Tray only for e STUDIO382P 100 sheets shown in open position 6 Multi Purpose Tray extension 7 Paper Tray 250 sheets 8 ON OFF switch 9 LED array 10 Fuser unit 11 Toner cartridge 12 Image drum 13 Top c...

Страница 12: ... upgrade your printer s memory RAM DIMM 16 Power cable connection 17 Parallel interface connection 18 LAN interface connection 19 USB interface connection 20 Paper Tray extension 21 Rear Face Up Tray extension 22 Rear Face Up Tray 14 15 16 17 18 19 20 21 22 ...

Страница 13: ...dicate Ready 1 and Attention 2 LED INDICATORS The LED indicators show the status of the printer and have three operating conditions as follows Indicator off Indicator on Flash Both LED indicators come on momentarily when power is switched on using the main power switch Ready LED green Indicator on the printer is on line and ready to receive data Indicator off the printer is off line and cannot rec...

Страница 14: ...nu pages Printing any data held in the buffer after printing has been cancelled Resetting the printer and clearing the buffer after printing has been cancelled FLASH TYPE READY LED 1 ATTENTION LED 2 MEANING Flash x The printer is receiving and processing data during printing or the printer is resetting x There is a printing error for example a problem with paper the cover is open or the paper tray...

Страница 15: ...used to control and change the various printer settings Using the Configuration Tool Viewing or changing the printer settings are carried out as follows Click on Start All Programs TOSHIBA TO Configuration Tool and select the Configuration Tool German Danish French Dutch Italian Turkish Spanish Portuguese Swedish Polish Russian Greek Finnish Czech Hungarian Norwegian NOTE 1 The Operator Panel Lang...

Страница 16: ...e The settings that you can change using this software act as the printer s defaults These can be overridden by the settings in your printer driver or application For example if you have set the number of copies in the Print Menu settings to one this will be overridden if you select three copies of your document in the printer driver Information menu This menu provides a quick method of listing va...

Страница 17: ...IA CHECK ENABLE RESOLUTION 600DPI TONER SAVE MODE DISABLE ORIENTATION PORTRAIT LINES PER PAGE 64 LINES EDIT SIZE CASSETTE SIZE ITEM DEFAULT TRAY1 PAPERSIZE A4 TRAY1 MEDIATYPE PLAIN TRAY1 MEDIAWEIGHT MEDIUM TRAY2 PAPERSIZE When Tray2 is installed A4 TRAY2 MEDIATYPE When Tray2 is installed PLAIN TRAY2 MEDIAWEIGHT When Tray2 is installed MEDIUM MN PAPERSIZE A4 MN MEDIATYPE PLAIN MN MEDIAWEIGHT MEDIUM...

Страница 18: ...LRABLE WARNING ONLINE AUTO CONTINUE ON MANUAL TIMEOUT 60 SEC TIMEOUT INJOB 40 SEC TIMEOUT LOCAL 40 SEC TIMEOUT NET 90 SEC LOW TONER CONTINUE JAM RECOVERY ON ERROR REPORT OFF ITEM DEFAULT FONT SOURCE RESIDENT FONT NO I0 FONT PITCH 10 00 CPI SYMBOL SET PC 8 A4 PRINT WIDTH 78 COLUMN WHITE PAGE SKIP OFF CR FUNCTION CR LF FUNCTION LF PRINT MARGIN NORMAL PEN WIDTH ADJUST ON TRAY ID PCL MNID 2 PCL T0ID 4...

Страница 19: ...LINE PITCH 6 LPI WHITE PAGE SKIP OFF CR FUNCTION CR LF FUNCTION LF LINE LENGTH 80 COLUMN FORM LENGTH 11 7 INCH TOF POSITION 0 0 INCH LEFT MARGIN 0 0 INCH FIT TO LETTER DISABLE TEXT HEIGHT SAME ITEM DEFAULT CHARACTER PITCH 10 CPI CHARACTER SET SET 2 SYMBOL SET IBM 437 LETTER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP OFF CR FUNCTION CR LINE LENGTH 80 COLUMN FORM LENGTH 1...

Страница 20: ...E BI DIRECTION ENABLE ECP ENABLE ACK WIDTH NARROW ACK BUSY TIMING ACK IN BUSY I PRIME 3 MICRO SEC ITEM DEFAULT USB ENABLE SOFT RESET ENABLE SPEED 480 Mbps SERIAL NUMBER ENABLE ITEM DEFAULT TCP IP ENABLE IP VERSION IPv4 NETBEUI DISABLE NETBIOS OVER TCP ENABLE NETWARE ENABLE ETHERTALK ENABLE FRAMETYPE AUTO IP ADDRESS SET AUTO IP ADDRESS xxx xxx xxx xxx SUBNET MASK xxx xxx xxx xxx GATEWAY ADDRESS xxx...

Страница 21: ...hem FACTORY DEFAULTS EXECUTE ITEM DEFAULT MENU RESET EXECUTE SAVE MENU EXECUTE POWER SAVE ENABLE PAPER BLACK SET 0 DARKNESS 0 SMR SETTING 0 BG SETTING 0 ITEM DEFAULT REMARKS TRAY1 PAGE COUNT nnnn An indication of the number of pages printed from Tray1 TRAY2 PAGE COUNT nnnn An indication of the number of pages printed from Tray2 When Tray2 is installed MN PAGE COUNT nnnn An indication of the number...

Страница 22: ...the menu settings and a demo print page See Online button on page 14 Using the Configuration Tool 1 Select Start All Programs TOSHIBA TO Configuration Tool Configuration Tool The Configuration Tool page is displayed 2 Select this printer displayed under the Registered Device table 3 Click Device Setting tab 4 Click Menu Setting You can check Expand All menu items or click User Menu 5 Expand the In...

Страница 23: ... for 4 seconds the printer starts to shutdown 4 OK button In the ONLINE or OFFLINE mode press this briefly to enter the MENU mode In the MENU mode press this briefly to select the menu or setting indicated on the LCD When pressed for 2 seconds or longer it reverts to the previous menu item 5 Online button Press to switch between ONLINE and OFFLINE status Press to exit the menu and displays ONLINE ...

Страница 24: ... green ON indicates ready to receive data FLASHING indicates processing data OFF indicates Offline 8 Attention indicator red ON indicates a warning e g low toner FLASHING indicates an error e g toner empty OFF indicates normal condition NOTE When there is an error and there are print jobs in queue pressing the Cancel button deletes the first job in the queue ...

Страница 25: ... overridden if you select three copies of your document in the printer driver Factory default settings are shown in the following tables Information menu This menu provides a quick method of listing various items stored within the printer Shutdown menu This menu shuts down the printer Print menu This menu provides adjustment of various print job related functions ITEM ACTION PRINT MENU MAP EXECUTE...

Страница 26: ...YPE PLAIN TRAY 1 MEDIAWEIGHT MEDIUM TRAY2 PAPERSIZE When tray 2 is installed A4 TRAY2 MEDIATYPE When tray 2 is installed PLAIN TRAY2 MEDIAWEIGHT When tray 2 is installed MEDIUM MPT PAPERSIZE A4 MPT MEDIATYPE PLAIN MPT MEDIAWEIGHT MEDIUM UNIT OF MEASURE MILLIMETER X DIMENSION 210 MILLIMETER Y DIMENSION 297 MILLIMETER ITEM DEFAULT POW SAVE TIME 1 MIN PERSONALITY AUTO EMULATION PARA PS PROTOCOL ASCII...

Страница 27: ...RESIDENT FONT NO I0 FONT PITCH 10 00 CPI SYMBOL SET PC 8 A4 PRINT WIDTH 78 COLUMN WHITE PAGE SKIP OFF CR FUNCTION CR LF FUNCTION LF PRINT MARGIN NORMAL PEN WIDTH ADJUST ON TRAY ID PCL T0ID 4 PCL T1ID 1 PCL T2ID When Tray2 is installed 5 ITEM DEFAULT CHARACTER PITCH 10 CPI FONT CONDENSE 12 CPI to 20 CPI CHARACTER SET SET 2 SYMBOL SET IBM 437 LETTER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6...

Страница 28: ...R DISABLE TEXT HEIGHT SAME ITEM DEFAULT CHARACTER PITCH 10 CPI CHARACTER SET SET 2 SYMBOL SET IBM 437 LETTER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP OFF CR FUNCTION CR LINE LENGTH 80 COLUMN FORM LENGTH 11 7 INCH TOF POSITION 0 0 INCH LEFT MARGIN 0 0 INCH FIT TO LETTER DISABLE TEXT HEIGHT SAME ITEM DEFAULT PARALLEL ENABLE BI DIRECTION ENABLE ECP ENABLE ACK WIDTH NARRO...

Страница 29: ...T DISABLE SPEED 480Mbps OFFLINE RECEIVE DISABLE SERIAL NUMBER ENABLE ITEM DEFAULT TCP IP ENABLE IP VERSION IPv4 NETBEUI DISABLE NETBIOS OVER TCP ENABLE NETWARE ENABLE ETHERTALK ENABLE FRAMETYPE AUTO IP ADDRESS SET AUTO IP ADDRESS xxx xxx xxx xxx SUBNET MASK xxx xxx xxx xxx GATEWAY ADDRESS xxx xxx xxx xxx WEB ENABLE TELNET DISABLE FTP DISABLE SNMP ENABLE NETWORK SCALE NORMAL HUB LINK SETTING AUTO N...

Страница 30: ...OK button 2 Press the UP arrow or DOWN arrow button until PRINT MENU MAP EXECUTE is displayed 3 Press the OK button to print the menu map 4 Press the Cancel or Online or the BACK button repeatedly to exit the MENU mode ITEM DEFAULT MENU RESET EXECUTE SAVE MENU EXECUTE POWER SAVE ENABLE PAPER BLACK SET 0 DARKNESS 0 SMR SETTING 0 BG SETTING 0 ITEM DEFAULT REMARKS TRAY1 PAGE COUNT nnnn An indication ...

Страница 31: ...er Do not use specially treated papers such as carbon paper non carbon paper thermal paper and impact paper Avoid using paper with perforations cut outs and ragged edges Do not use envelopes with windows or metal clasps Do not use envelopes with self sealing flaps Avoid using damaged or curled envelopes TRANSPARENCIES AND ADHESIVE LABELS The manufacturer of this printer recommends the following gu...

Страница 32: ...amped or picture postcards INSTALLING PAPER PAPER TRAY 1 Remove the paper tray from the bottom of the printer and place plain paper 1 in the tray keeping the level of the paper in the tray below the paper full guide arrowheads shown on the paper guides 2 NOTE If you are topping up the paper in a paper tray it is recommended that you remove the remaining paper from the tray first then add the new p...

Страница 33: ...ker either opened or closed the driver setting of face down will successfully direct prints to the face down stacker The face up stacker can hold up to 100 sheets 80g m standard paper Always use this stacker in conjunction with the Manual Feed Tray Multi Purpose Tray or for heavyweight stocks to reduce the possibility of paper jams See Paper and tray information on page 77 Automatic feed sequence ...

Страница 34: ... push the set button 5 Ensure that the paper is loaded below the arrow level 6 to avoid paper jam e STUDIO332P Load single sheet at a time into the Manual Feed Tray For single sided printing on headed paper load the paper with the pre printed side up and top edge into the printer For two sided duplex printing on headed paper load the paper with the pre printed side down and top edge away from the ...

Страница 35: ...ittle heat will cause the image not to fuse fully into heavyweight paper e STUDIO332P You can change the media type as follows 1 Start the Configuration Tool 2 Expand the User Menu to list the options 3 Expand the Media Menu to list the options 4 Click on the paper tray being used Adjust the media type to the required setting and if necessary the paper size to the size of the paper being used 5 Cl...

Страница 36: ...on repeatedly until EDIT SIZE is displayed then press OK button 3 Press either UP arrow or DOWN arrow button until the required paper size is displayed then press the OK button An asterisk appears next to the selected paper size NOTE If the settings in the printer differ from those selected on your computer the printer will not print and the LCD will display an error message The following printer ...

Страница 37: ...DOWN arrow button until MEDIA TYPE or MEDIA WEIGHT for the required tray is displayed then press OK button 3 Press the UP arrow or DOWN arrow button until the required paper type or weight is displayed then press the OK button An asterisk appears next to the selected paper type or weight 4 Press the Cancel or Online or the BACK button repeatedly to exit the MENU mode 5 Select the correct paper set...

Страница 38: ... they appear as 2 3 etc These numbers depend on the order of connecting or turning on each printer 3 LAN For network cable connection If you are connecting your printer directly to a stand alone computer proceed to the chapter entitled Printer Drivers If your printer is to be installed as a network printer please refer to the relevant section in the Guide for the network interface card for further...

Страница 39: ...lete the Configuration Tool installation 7 For the e STUDIO382P model once the driver has been installed the operator panel language switching utility will run automatically Choose your preferred operating language See Changing language on page 15 INSTALLED OPTIONS Certain options may have been installed in your printer For those that are installed check that they appear enabled on the Menu Map En...

Страница 40: ...s in the operator panel and Configuration Tool menus PRINTING PREFERENCES IN WINDOWS APPLICATIONS When you choose to print your document from a Windows application program a Print dialogue box appears This dialogue usually specifies the name of the printer on which you will print your document Next to the printer name is a Properties button When you click Properties a new window opens which contai...

Страница 41: ...ety of document finishing options can be selected such as normal one page per sheet or N up where N can be 2 or 4 for printing scaled down pages at more than one page per sheet 4 Under 2 sided Printing you can choose from auto or manual Under manual 2 sided Printing you can choose to print on one side of a sheet only or to use 2 sided printing duplex printing Your printer allows you to carry out m...

Страница 42: ...it tall or landscape wide Both views can be rotated by 180 degrees 3 You can print watermark text behind the main page image This is useful for marking documents as draft confidential etc If you would like to print on special stationery such as forms and letterhead but do not want to use pre printed stationery you can create your own using Overlays for e STUDIO382P For more information on Overlays...

Страница 43: ...ed Mesh determines that a screen of dots is used for dithering while Line Art determines that an array of lines is used for dithering 2 Select dithering texture by setting the size of dots used in the halftone screen 3 Set this control to print grayscale effects in black without dithering Select the check box to disable grayscale printing or de select the check box to enable grayscale printing 4 Y...

Страница 44: ...int on both sides duplex printing can be set to long edge or short edge of the document 3 Printed page order can be set as front to back or back to front of the document 4 Set the number of pages to be printed on a single sheet You can also set it to print a booklet 5 Click the Advanced button to be able to set further document options as follows 1 2 3 5 4 My Printer Printing Preferences 1 2 3 My ...

Страница 45: ...nd by using the Advanced button you have access to the same set of options as described above for the Layout Tab Job options tab 1 The output resolution of the printed page can be set as follows The High Quality setting prints at 1200 x 1200dpi for e STUDIO382P is the best option for printing vector objects such as graphics and text The Normal setting prints at 600 x 600dpi and is suitable for mos...

Страница 46: ...dvanced button gives you access to the facility to set mirror image printing and negative image printing 6 A single on screen button restores the default settings SETTING FROM WINDOWS CONTROL PANEL When you open the driver properties window directly from Windows rather than from within an application program a somewhat more extensive range of settings is provided Changes made here will generally a...

Страница 47: ...ng starts as soon as possible after the document begins spooling 4 This specifies that the document should not be spooled but printed directly Your application will not normally be ready for further use until the print job is complete This requires less disk space on your computer since there is no spool file 5 Directs the spooler to check the document setup and match it to the printer setup befor...

Страница 48: ...his option enabled If compatibility problems occur you can disable the feature However these advanced options may then not be available even though the hardware might support them 9 This button provides access to the same setup windows as when printing from applications Changes made via the Windows Control Panel become the Windows default settings 10 You can design and specify a separator page tha...

Страница 49: ...ab 1 You can set the desired paper sizes in each of the available paper feed trays 2 You can make a variety of font settings depending on your application 3 You can set which optional upgrades are installed on your printer See the chapter entitled Installing options PRINTER SETTINGS IN MACINTOSH Refer to the readme file on the drivers DVD and the online help provided in the driver software 1 2 3 ...

Страница 50: ...ick the Duplex Help button 5 Click the Print button MANUAL DUPLEX PRINTING USING THE PAPER TRAY WINDOWS ONLY To carry out 2 sided or Manual Duplex Printing you must pass paper through the printer twice You can carry out 2 sided printing using the Paper Tray or the Manual Feed Tray e STUDIO332P or the Multi Purpose Tray e STUDIO382P You can use A4 A5 A6 B5 Letter Legal 13 13 5 and 14 Statement Exec...

Страница 51: ... your printing preferences If you require further information click the Duplex Help button Then Click the Print button 5 Every second page 1 of your document is printed first When this is complete a message appears on screen prompting you to take the paper flip it and replace it in the Paper Tray 6 Open the Paper Tray 2 1 2 3 ...

Страница 52: ...ay The paper is automatically gripped in position 3 Select File Print to display the Print dialog box 4 Click the Properties button 5 Select the Manual Feed Tray from the Source drop down 6 On the 2 sided printing drop down menu select either Long Edge Manual or Short Edge Manual according to your printing preferences If you require further information click the Duplex Help button NOTE You must pr...

Страница 53: ...e at a time in the Manual Feed Tray with the printed side facing down and the top of the page facing into the printer Ensure that the paper is gripped in place 9 Press the Online button The remaining pages of your document print on the blank side of the paper one sheet at a time as you feed it into the Manual Feed Tray ...

Страница 54: ...to create a project file import the PRN file s and download the generated filter HST file to the printer The project file will contain one or more overlay images which are functionally related such as the cover page and the continuation page images for business letters 3 Use downloaded files to define your overlays ready for use when printing your documents When printing overlay files to disk do n...

Страница 55: ...n recognise it later if you want to modify it 10 Choose Projects Send Project Files to Printer to download the project to the printer If you have a hard disk in the printer SDM will automatically download files to it If not SDM will download files to flash memory If you have a hard disk but still prefer to download to flash memory double click the file name in the Project window and under Volume t...

Страница 56: ...RLAYS Once you have defined your overlays you are ready to use them for any documents you wish The example illustrated here uses two overlays for business letters The first prints on just the top page and the second prints on any or all subsequent pages 1 Prepare your document in the normal way using your own application software Remember if necessary to format the document so that it will fit wit...

Страница 57: ... SDM to discover the printer 2 Choose Projects New Project to start a new project 3 Choose Projects Filter Macro File The Filter Printer Patterns dialogue box appears Make any adjustments in the settings that you need and then click OK Example If you create a black oval in MS Paint and leave all the colour command filters checked the black oval will print as a black rectangle when the overlay is u...

Страница 58: ... in Windows XP window via the Start menu or the Windows Control Panel 2 Right click on the Relevant PostScript printer icon and choose Printing Preferences from the pop up menu 3 On the Job Options tab click the Overlay button 4 In the Overlay window Click the Define Overlays button 1 5 In the Define Overlays window enter the name a and ID b of the required overlay and define which page s c of you...

Страница 59: ...ur application s Print dialogue and choose any options you will require ensuring that the target printer is your PCL printer driver in which the overlays have been defined 3 Click the Properties button to open the Printing Preferences window 4 On the Overlay tab check the Use active overlays checkbox 1 5 In the Defined Overlays list click on the first overlay 2 you wish to use and click the Add bu...

Страница 60: ...tc which may be in force concerning waste recycling If you do spill any toner powder lightly brush it off If this is not enough use a cool damp cloth to remove any residue Do not use hot water and never use solvents of any kind They will make stains permanent 1 Switch off the printer and allow the fuser to cool for about 10 minutes before opening the top cover 2 Press the top cover release button ...

Страница 61: ...nt toner from marking your furniture 6 Remove the new cartridge from its box but leave its wrapping material in place for the moment 7 Gently shake the cartridge 3 from end to end several times to loosen and distribute the toner evenly inside the cartridge 8 Remove the wrapping material and peel off the adhesive tape from the underside of the cartridge 4 9 Holding the cartridge by its top centre w...

Страница 62: ... lower the right end of the cartridge down onto the image drum unit 11 Pressing gently down on the cartridge to ensure that it is firmly seated push the coloured lever towards the rear of the printer lock position 6 This will lock the cartridge into place and release toner into the image drum unit 12 Gently wipe the LED array surface 7 with a soft tissue 5 6 7 ...

Страница 63: ...tridge out of the printer WARNING Never expose a image drum to an open flame It can cause an explosion and you can be burned Be sure to switch off and unplug the machine before accessing the interior of a machine for cleaning maintenance or fault clearance Access to a live machine s interior can cause electric shock NOTE It is recommended that you change the toner cartridge and clean the LED array...

Страница 64: ...al 7 Place the toner cartridge onto the new image drum cartridge Push the left end in first and then lower the right end in 8 Push the coloured release lever away from you to lock the toner cartridge onto the new image drum unit and release toner into it 9 Holding the complete assembly by its top centre lower it into place in the printer locating the pegs 1 2 at each end into their slots in the si...

Страница 65: ...top cover and press it down to latch it closed CLEANING THE LED ARRAY Clean the LED array whenever a new toner cartridge is installed or if there are faded vertical areas or light printing down a page Wipe the LED array gently with a soft tissue ...

Страница 66: ...a paper tray or at any point on the paper path through the printer When a jam occurs the printer immediately stops and the operator panel informs you of the event If printing multiple pages or copies do not assume that having cleared an obvious sheet that others will not also be stopped somewhere along the path These must also be removed in order to clear the jam fully and restore normal operation...

Страница 67: ...iven above 2 Press the cover release and open the printer s top cover NOTE The e STUDIO382P model has been illustrated below The principles are the same for all models of this printer WARNING If the printer has been powered on the fuser area will be hot This area is clearly marked Do not touch it CAUTION Never expose the image drum unit to light for more than 5 minutes Never expose the image drum ...

Страница 68: ... sheets from the paper path 5 Re install the image drum complete with toner cartridge ensuring that the pegs 1 2 correctly locate into the slots on each side of the printer 3 6 Lower the top cover but do not press down to latch it closed yet This will protect the drum from excessive exposure to room lighting while you check the remaining area for jammed sheets 1 2 3 ...

Страница 69: ...nd in this area Close it once the paper is removed from this area NOTE If the edge of the jammed paper protrudes or can be seen from the exit reinstall the image drum close the top cover and switch the printer on Remove the jammed paper from the exit when the exit roller begins rotating after a few seconds after switching on However if the jammed paper cannot be removed contact a service represent...

Страница 70: ...e the Duplex unit 1 by raising the coloured handles 2 on each side and then by holding the handles and gently lifting it out Remove any paper and replace the duplex unit Re install the image drum as described in step 5 11 Check for paper jam under the Paper Guard Remove the Image Drum as described in step 3 2 1 2 ...

Страница 71: ...m as described in step 5 12 Open the Multi Purpose Tray 1 Manual Feed Tray for e STUDIO332P Remove any paper that you find 2 and then close the tray 13 Close the top cover and press down to latch it closed 14 The printer will warm up and commence printing when ready The page lost through the jam will normally be reprinted 1 2 1 2 ...

Страница 72: ... paper exposed to high humidity Change paper stocks check paper storage environment or use a dehumidifier check toner level Vertical white streaking or faint areas on page Toner is low and does not distribute properly or the drum is worn out Replace toner cartridge Check drum and replace the drum if necessary Contact service LED array is dirty Clean LED array Vertical black lines Hardware problem ...

Страница 73: ... in the Paper tray or Manual Feed Multi Purpose tray Load several sheets of paper Sheets of paper is added to the existing paper stock in the Paper tray or Manual Feed Multi Purpose tray Remove existing sheets of paper from the tray and add the new sheets to them ensuring alignment and then load the tray Postcards envelopes label sheets or transparencies are loaded in the Paper tray Postcards or e...

Страница 74: ...ntrol panel to equal lines per page in your software SYMPTOM PROBLEM SOLUTION Graphic image prints partly on one page partly on the next Insufficient printer memory for this image at this resolution Change the resolution reduce the image size or install more memory in your printer When you try to print nothing happens but printer indicates it is ready to receive data Configuration error Check cabl...

Страница 75: ...r 64 256MB RAM DIMM to extend the main memory of your printer and speed up the processing of large files Second paper tray to increase your printer s paper handling capacity by 530 sheets 80g m INSTALLATION PROCEDURE To install any of the above options follow the detailed installation sheet that accompanies the option ...

Страница 76: ... approximately without second tray Power supply 220 to 240VAC 50 60Hz 2 Power consumption with options installed Typical e STUDIO332P 510W e STUDIO382P 550W Idle 70W Power save mode 8W Noise level Operation e STUDIO332P 53 dB A e STUDIO382P 54dB A Standby mode 30dB A Power saving mode Background level Environmental conditions Operation 10 32 C 20 80 RH Storage 10 43 C 10 90 RH When the printer is ...

Страница 77: ... Method Paper type Size Weight T1 T2 MPT MF FU FD Plain paper A4 B5 A5 Letter Executive 16K 184 260mm 16K 195 270mm 16K 197 273mm L ML M MH H 0 0 0 0 0 0 Legal 13 Legal 13 5 Legal 14 L ML M MH H 0 0 0 0 X 0 A6 Statement L ML M MH H 0 X 0 0 0 0 Custom W 86 216mm L 140 1321mm L ML M MH H U U 0 0 U 0 A4 B5 A5 Letter Executive Legal 13 Legal 13 5 Legal 14 UH X X 0 0 0 X A6 Statement UH X X 0 0 0 X Cus...

Страница 78: ...0 0 0 X 0 0 0 0 16K 184 260mm 16K 195 270mm 16K 197 273mm L ML M MH H 0 0 0 x 0 0 0 0 A6 A5 Statement L ML M MH H X X X X 0 X 0 0 Custom W 86 216mm L 140 1321mm L ML M MH H X X X X U U 0 0 A4 B5 Letter Executive Legal 13 Legal 13 5 Legal 14 UH X X X X X X X X A6 A5 Statement UH X X X X X X X X Custom W 86 216mm L 140 1321mm UH X X X X X X X X Postcards X X X X X X X X Feed Tray Ejection Method Pap...

Страница 79: ...nvelopes as Medium heavy Heavy or Ultra heavy 7 Change the ejection mode to face down if the paper is curled up 8 Change the ejection mode to face up if the paper curl is large 9 When changing media settings allow 15 seconds for the printer to adjust to the new setting Envelopes Com 9 Com 10 DL C5 C6 Monarch Custom W 86 216 L 140 356 X X X X X X X X Labels A4 Letter X X X X X X X X Transpa rencies...

Страница 80: ...ght paper weight 67 73g m2 M Medium paper weight 74 88g m2 MH Medium Heavy paper weight 89 104g m2 H Heavy paper weight 105 122g m2 UH Ultra Heavy paper weight 123g m2 160g m2 o Can be used x Cannot be used U Can be used depending on the size SYMBOL TERM MEANING ...

Страница 81: ... options installing 75 Overlays 54 Overlays and macros general 42 54 Overlays PCL how to create 57 printing with overlays 58 59 Overlays PostScript defining in the Windows driver 55 how to create 54 printing with overlays 56 P Page orientation setting in Windows 42 44 Paper Envelope types 31 Exit jam 67 Feed jam 67 feed sequence 33 Input jam 67 Installing 32 Label types 31 32 Paper types 31 size s...

Страница 82: ...07113001 iss 1 R101120J7300 TTEC ...

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