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54

If something goes wrong

5.375 x 8.375 ver 3.1

If you are using the AC adaptor, check that the wall outlet is
working by plugging in another device, such as a lamp.

Verify that the computer is on by looking at the ON/OFF indicator.
If the indicator is glowing, the computer is on. Also, try turning the
computer off and then on.

If you are using an AC adaptor, verify that the computer is receiving
power from the external power source by looking at the AC power
light. If the indicator is glowing, the computer is connected to a live
external power source.

The computer starts but when you press a key nothing
happens.

Verify that the active program accepts text input. Try clicking your
mouse on an area where you can type text and try typing again.

Your computer may be in Sleep mode and have a software or
resource conflict. When this happens turning the power on returns
you to the problem instead of restarting the system. To clear the
condition, press

Ctrl

,

Alt

, and

Del

simultaneously. Then shut down the

computer via software, or follow the steps if your program stops
responding (see “Problems that are easy to fix” on page 53).

Display problems

Here are some typical display problems and their solutions:

The screen is blank.

Display Auto Off may have gone into effect. Press any key to
activate the screen.

You may have activated the instant password feature by pressing

Fn

and

F1

simultaneously. If you have registered a password, press

any key, type the password and press

Enter

. If no password is

registered, press any key. The screen reactivates and allows you to
continue working.

If you are using the built-in screen, make sure the display priority is
not set for an external monitor. To do this, press

Fn

and

F5

simultaneously (once). If this does not correct the problem, press

Fn

and

F5

simultaneously again to return the display priority to its

previous setting.

HINT: Holding the

Fn

key and pressing the

F5

key several times will

advance you through the display options.

If you are using an external monitor:

❖

Check that the monitor is turned on.

❖

Check that the monitor’s power cord/cable is firmly plugged
into a working power outlet.

❖

Check that the cable connecting the external monitor to the
computer is firmly attached.

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Содержание A505-S6992

Страница 1: ...Toshiba s Support Web site pcsupport toshiba com Toshiba Customer Support Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 Please fill in for your reference and future use Model name______________________________________ Part number______________________________________ Serial number____________________________________ ...

Страница 2: ...FT display 36 Inserting an ExpressCard 36 Removing an ExpressCard 37 Learning the basics 37 Using the TouchPad 38 Using the optical drive 42 Moving the computer 46 Mobile computing 47 Taking care of your battery 50 If something goes wrong 53 If you need further assistance 56 Power cord cable connectors 57 Features and specifications 57 Index 58 ...

Страница 3: ...ANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important da...

Страница 4: ...IBA Europe GmbH Hammfelddamm 8 41460 Neuss Germany The European Union WEEE Waste from Electrical and Electronic Equipment Directive Information The European Union WEEE Waste from Electrical and Electronic Equipment Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that fo...

Страница 5: ... connection to the Public Switched Telephone Network PSTN However due to differences between the individual PSTNs provided in different countries regions the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance Taiwan The legal communicati...

Страница 6: ...es OFDM modulation 3 The interference range of this equipment is less than 40m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations a...

Страница 7: ...hnical Regulation Conformity Certification and the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan The name of the radio equipment refer to the equipment label provided on the computer Approved by both the JAPAN APPROVALS I...

Страница 8: ... 6366 512AN_HMW CNC C 6373 512AN_MMW CNC C 6374 Australia Austria Azerbaijan Bahrain Belgium Bermuda Bosnia Brazil Bulgaria Caicos Islands Cambodia Canada Cayman Islands Chile China Colombia Costa Rica Croatia Curacao Netherlands Antilles Cyprus Czech Republic Denmark Dominican Republic Ecuador El Salvador Egypt Estonia Falkland Islands Finland France French Guinea French Polynesia Germany Ghana G...

Страница 9: ...vakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Tahiti Taiwan Turkey Turk Islands Ukraine UAE United Arab Emirates United Kingdom Uruguay USA Vatican Venezuela Vietnam Virgin Islands Zimbabwe Albania Argentina CNC 693 GI 2007 3655 GI 2007 Australia Austria Azerbaijan Bahrain Bangladesh Belgium Bolivia Bosnia Brazil Brunei Bulgaria Cambodia Canada Chile China Colombia Cro...

Страница 10: ...ds over more than 300m For registration and license please contact IBPT BIPT Voor privé gebruik buiten gebouw over publieke groud over afstand kleiner dan 300m geen registratie bij BIPT IBPT nodig voor gebruik over afstand groter dan 300m is wel registratie bij BIPT IBPT nodig Voor registratie of licentie kunt u contact opnemen met BIPT Dans le cas d une utilisation privée à l extérieur d un bâtim...

Страница 11: ...d for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating on a channel Bande de fréquence restreinte seuls les canaux 1 7 2400 et 2454 MHz respectivement doivent être utilisés endroits extérieur en France Vous pouvez contacter l Autorité de Régulation des Télécommunications http www art telecom fr pour la procéd...

Страница 12: ... in the following table Albania Argentina Australia Austria Azerbaijan Bahrain Bangladesh Belgium Bolivia Bosnia Brazil Bulgaria Cambodia Canada Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jordan...

Страница 13: ...prus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Ghana Germany Greece Herzegovina Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands Antilles Netherlands New Zealand...

Страница 14: ...rus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jate Japan Teleco Jordan Kazakhstan Kenya Kyrgyzstan Kuwait Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherla...

Страница 15: ... Infrastructure mode is available in Ch1 Ch11 802 11b g Ch36 40 44 48 52 56 60 64 149 153 157 161 165 802 11a Wake up on wireless lan function is not available in battery mode 802 11b g 2 4 GHz 802 11a 5 GHz UAE United Arab Emirates United Kingdom Uruguay USA Venezuela Vietnam Yemen Zimbabwe Australia Brunei Canada Chile Hong Kong India Indonesia Malaysia Mexico New Zealand Saudi Arabia Taiwan USA...

Страница 16: ...ss LAN Adapters are based on the Draft Release Version 1 0 of the IEEE 802 11n specification An adapter with 11a b 11a b g or 11a b g n can communicate on any of its supported formats the actual connection will be based on the access point to which it connects Connection compatibility with the wireless equipment in Draft 11n mode is not guaranteed The Draft 11n function cannot be used with WEP TKI...

Страница 17: ...United States for more information When you use Bluetooth cards from TOSHIBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or m...

Страница 18: ...ts with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret th...

Страница 19: ...ring normal operation is minimized Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following European Union EU and EFTA This equipment complies with the R TTE directive 1999 5 EC and has been provided with the CE mark accordingly Canada Industry Canada IC This device compl...

Страница 20: ...age the drive You would also be exposed to laser light or other safety hazards resulting in serious injury Always contact an authorized Toshiba service provider if any repair or adjustment is required Location of the Required Label Sample shown below Location of the label and manufacturing information may vary Copyright This guide is copyrighted by Toshiba America Information Systems Inc with all ...

Страница 21: ... AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR...

Страница 22: ...aries in the United States and other countries Memory Stick Memory Stick PRO Memory Stick Duo and i LINK are trademarks or registered trademarks of Sony Corporation Microsoft Outlook and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Dig...

Страница 23: ...hat your computer will operate at its maximum energy efficiency You can wake the computer from Sleep mode by pressing the power button See the Mobile Computing section of the Toshiba User s Guide for more information on using power management settings to conserve computer energy According to the EPA a computer meeting the new ENERGY STAR specifications will use between 20 and 50 less energy depend...

Страница 24: ...tensive troubleshooting guidelines see the electronic user s guide preinstalled on your system It is also available on the Web at pcsupport toshiba com Safety icons This guide contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries damage to your equipment or loss of data These safety cautions have been classified according to the seriou...

Страница 25: ...ms that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Setting up your computer and getting started The Toshiba Instruction Manual for Safety and Comfort included with your computer contains helpful information for setting up your work environment and tips for working comfortably throughout the day Please handle your computer carefully to av...

Страница 26: ...e computer Computer base and palm rest can become hot Avoid prolonged contact to prevent heat injury to skin Read the Avoid extended contact between computer base palm rest and skin section in the Instruction Manual for Safety and Comfort that is shipped with your computer Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer It could damage the com...

Страница 27: ... connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger that may have been provided with your computer or...

Страница 28: ...of California to cause birth defects or other reproductive harm Wash hands after handling 2 Plug the AC adaptor cord into the DC IN on the side of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet The AC power light on the indicator panel glows white Never attempt to connect or disconnect a power plug with wet...

Страница 29: ...utomatically recognize the printer the printer is then ready for use Refer to your printer documentation for further instructions TECHNICAL NOTE To determine if your printer supports Plug and Play check its documentation If your printer does not support Plug and Play you can set up the printer as described in Setting up a printer in the electronic user s guide To connect a printer to your computer...

Страница 30: ...good condition Installing a memory module with the computer s power on may damage the computer the module or both The computer has two memory slots Slot A and Slot B You can install one or two memory modules Before you install or remove a memory module turn off the computer using the Start menu If you install or remove a memory module while the computer is in Sleep or Hibernation mode data will be...

Страница 31: ...puter on page 49 Sample Illustration Locating the memory module slot cover 6 Using a small Phillips screwdriver loosen the captive screw that secures the memory module slot cover Sample Illustration Removing the memory module slot cover 7 Remove the memory module slot cover 8 Place the screw and the cover in a safe place so that you can retrieve them later Static electricity can damage the memory ...

Страница 32: ...ng steps 2 3 of Removing a memory module on page 34 If your system has the memory modules stacked on top of one another you must remove the top module first before removing installing the bottom module For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A 11 Pick up the memory module by its sides avoiding any con...

Страница 33: ...op edge of the module to seat the module into the latches at the sides of the socket These latches should snap into place securely with the corresponding cutouts in the side of the module If the latches and cutouts do not line up correctly repeat steps 12 13 Sample Illustration Pressing down on the memory module Do not force the memory module into position The memory module should be completely in...

Страница 34: ...leep mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located at the base of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can...

Страница 35: ...at which time Windows should boot back up normally When Safe Mode is suggested this could be a sign that you may need to scan your internal storage drive for errors or defragment the drive If so consult Windows Help and Support 2 Pull the latches away from the memory module The memory module pops up slightly If your system has the memory modules stacked on top of one another you must remove the to...

Страница 36: ...onnect the cables 8 Restart the computer TECHNICAL NOTE You must have at least one memory module installed for the computer to work Your computer s TFT display Small bright dots may appear on your screen display when you turn on your computer Your display contains an extremely large number of thin film transistors TFT and is manufactured using high precision technology Any small bright dots that m...

Страница 37: ...l you to try again later If the card can be removed now the system displays Safe to Remove Hardware 3 Gently press the ExpressCard inward to release it The ExpressCard pops out slightly 4 Grasp the ExpressCard and pull it straight out Learning the basics Computing tips Save your work frequently Your work stays in the computer s temporary memory until you save it to the internal storage drive If th...

Страница 38: ...escribed in this section are only supported in certain applications You can use the TouchPad the small touch sensitive area in front of the keyboard and the adjacent control buttons to Move the pointer on the screen Select an item on the screen Open or activate an item on the screen Scroll through a document or information Zoom in for a close up view Zoom out to see more information at once Sample...

Страница 39: ...t Open or activate an item 1 Move the pointer to the item you want to open activate 2 Do one of the following Tap the TouchPad twice in rapid succession OR Press and release the primary control button twice in rapid succession Sample Illustration Tap twice to open Right click an item 1 Move the pointer to the item you want to right click 2 Press and release the secondary control button This featur...

Страница 40: ...out lifting your finger from the TouchPad start moving your finger in a circular motion on the TouchPad 3 To scroll in the opposite direction reverse the direction of the circular motion 4 To stop scrolling lift your finger off of the TouchPad Sample Illustration Circular scrolling vertically Sample Illustration Circular scrolling horizontally Zoom in out To zoom in Place two fingers close togethe...

Страница 41: ...feature If you disable tapping only you can still use the TouchPad s control buttons and move the pointer by sliding your finger on the TouchPad Adjust the sensitivity of the TouchPad so that it is less responsive to accidental light taps and lighter finger pressure TouchPad setting options vary by computer model The TouchPad settings are accessible through the Mouse Properties option of the Windo...

Страница 42: ... to region 1 is counted as two changes For optimum DVD performance it is recommended that you play DVDs while running the computer on AC power When viewing DVD movies use the DVD Player software that came with your computer Optical Drive Components The optical drive is located on the side of the computer The media control buttons are located above the keyboard and can be accessed when the display ...

Страница 43: ...ject button Pencil lead can break off inside the computer and damage it Media control buttons The media control buttons located on the system control panel above the keyboard let you mute the sound and play audio CDs or DVD movies when the computer is on Sample Illustration Media control buttons The Media button activates a media playing application that can play audio CDs or DVD movies The Play P...

Страница 44: ...nformation 2 With the label facing up carefully place the disc partially into the slot until the disc stops or the drive starts pulling the disc in Sample Illustration Positioning the disc in the drive Use only standard 12 cm CD or DVD Discs Any other size or shape disc cannot be removed from this slot and may damage the system Removing a disc slot type drive Do not press the eject button or turn ...

Страница 45: ... off 3 Press the drive s eject button The disc tray slides partially out of the drive 4 Grasp the tray and pull it fully open 5 Hold the disc by its edges and check that it is free of dust If the disc is dusty clean it 6 Place the disc carefully in the disc tray label side up Sample Illustration Positioning the disc in the drive 7 Gently press the disc onto the center spindle until it clicks into ...

Страница 46: ...n remove the disc and place it in its protective cover 3 Gently press the tray in to close it Removing a disc with the computer off tray type drive To remove a disc with the computer turned off 1 Insert a slender object such as a straightened paper clip into the manual eject hole The disc tray slides partially out of the drive Never use a pencil to press the manual eject button Pencil lead can bre...

Страница 47: ...ery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it is helpful to fully discharge the battery periodically Please see Maintaining your battery on page 51 for procedures If the computer is continuously operated on AC power either through an AC adaptor or a port replicator if applicable to your system for an...

Страница 48: ...ower level setting that reduces the power required for system operation and will allow the battery to recharge Setting battery notifications Your computer can be configured to warn you when the battery is running low For more information see Setting battery notifications in the electronic user s guide Changing the main battery When your main battery has run out of power you have two options plug i...

Страница 49: ...release lock to the unlocked position Sample Illustration Unlocking the battery release lock 6 Slide the battery release latch to release the battery 7 Pull the discharged battery out of the computer Sample Illustration Removing the battery If the battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately Always dispose of used battery packs in compl...

Страница 50: ... care of your battery and prolong its life Safety precautions If the battery pack produces an odor overheats or changes color or shape while it is being used or charged turn off the computer s power immediately and disconnect the power cord cable from the power socket Carefully remove the battery pack from the computer Do not try to disassemble a battery pack Do not overcharge or reverse charge a ...

Страница 51: ...If it does not turn on go to step 4 3 Operate the computer on battery power for five minutes If the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged If the battery light flashes or there is some other warning to indicate a low battery go to step 4 4 Connect the AC adaptor to the computer and the power cord cable to a power outle...

Страница 52: ...ent voltage and terminal polarities Use of non conforming battery packs could generate smoke or cause fire or rupture possibly resulting in serious injury After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws and regulations it may be illegal to dispose of old batteries by placing them in the trash Please b...

Страница 53: ...ds not responding appear beside its name in the list 3 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with the next step 4 Close the remaining programs one by one by selecting the program name then End Task To power off your computer 1 Click Start Sample Image Shut down button 2 Click the Shut down bu...

Страница 54: ...puter via software or follow the steps if your program stops responding see Problems that are easy to fix on page 53 Display problems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have gone into effect Press any key to activate the screen You may have activated the instant password feature by pressing Fn and F1 simultaneously If you have regist...

Страница 55: ...t be able to increase the brightness of the screen while on battery power ExpressCard problems ExpressCard checklist Make sure the card is inserted properly into the slot See Using an ExpressCard in the electronic user s guide for information about how to insert ExpressCards Make sure all cables are securely connected Occasionally a defective ExpressCard slips through quality control If another co...

Страница 56: ...d manufacturer for additional troubleshooting assistance 6 Click OK to confirm the uninstall 7 In the Device Manager window click the Action menu and select Scan for Hardware changes 8 Restart the computer normally 9 If the issue is not resolved contact the card manufacturer for additional troubleshooting assistance If you need further assistance If you have followed the recommendations in this se...

Страница 57: ...ware on your choice of media Name and version of the program involved in the problem along with its installation media Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support call the Toshiba Customer Support Center Within the United States at 800 457 7777 Outside the United States at 949 859 4273 Powercord cableconnectors Y...

Страница 58: ...ling 44 inserting 44 compact discs slot type drive removing 44 computer moving 46 setting up 30 computing tips 37 connecting AC adaptor 27 power cord cable 28 printer 29 D display problems screen is blank 54 disposing of used batteries 52 DVD using 42 DVD ROM or multi function drive inserting discs 44 removing 44 E eject button optical drive 43 eject optical drive 43 ENERGY STAR 23 ExpressCard com...

Страница 59: ...on 43 manual eject hole 43 removing disc 46 using 42 P power cable connectors 57 computer will not start 53 connecting cable to AC adaptor 28 cord cable 28 power source connecting 28 precautions 25 printer connecting 29 problem solving computer hangs when ExpressCard inserted 56 computer will not power up 53 contacting Toshiba 56 57 display is blank 54 ExpressCard checklist 55 ExpressCard slot app...

Страница 60: ...C adaptor 27 computer 30 work environment 25 specifications Features and specifications 57 T tips on computing 37 Toshiba accessories memory 29 TouchPad adjusting settings 41 disabling 41 enabling 41 using 38 U USB compatible printer 29 W Web sites 57 GMA500733010 08 09 Printed on recycled paper ...

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